Reviews
Write a reviewI purchased a 2018 Honda Accord from rocket town of
I purchased a 2018 Honda Accord from rocket town of Lompoc and was vary satisfied with the all around great service from the sales team…. My car has been serviced from them since I bought it about five months ago.. the other day my car started acting weird and wouldn’t drive anymore, But to my surprise this beautiful young lady from rocket town came to my rescue, Even on her day off she took the time out to come and help me and she went thru great lengths to fulfill my needs so that my vehicle could be back on the road again, Melody Cruz is one of the greatest woman I know from rocket town Honda , She took her personal time and effort and went completely above and beyond,, she made sure my parts were in on a timely manner and never once did she miss a smile while doing her job, her hard working service people made sure my car was equipped with the proper maintenance and service, this gentleman put all his other work aside and made sure my vehicle was in running condition even though I wasn’t lol, so I want to give a big shot out to the mechanic specialist who helped melody Cruz, thank you Andy for always working hard and listening to your customers…. If you ever are broke down or in need of service from rocket town Honda, Make sure you contact melody Cruz, she’s an angel, Love you hun, thank you for everything
I purchased a 2018 Honda Accord from rocket town of
I purchased a 2018 Honda Accord from rocket town of Lompoc and was vary satisfied with the all around great service from the sales team…. My car has been serviced from them since I bought it about five months ago.. the other day my car started acting weird and wouldn’t drive anymore, But to my surprise this beautiful young lady from rocket town came to my rescue, Even on her day off she took the time out to come and help me and she went thru great lengths to fulfill my needs so that my vehicle could be back on the road again, Melody Cruz is one of the greatest woman I know from rocket town Honda , She took her personal time and effort and went completely above and beyond,, she made sure my parts were in on a timely manner and never once did she miss a smile while doing her job, her hard working service people made sure my car was equipped with the proper maintenance and service, this gentleman put all his other work aside and made sure my vehicle was in running condition even though I wasn’t lol, so I want to give a big shot out to the mechanic specialist who helped melody Cruz, thank you Andy for always working hard and listening to your customers…. If you ever are broke down or in need of service from rocket town Honda, Make sure you contact melody Cruz, she’s an angel, Love you hun, thank you for everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
NOT trust worthy.
NOT trust worthy. First they tacked on 10k on top of MFSRP. Tried selling insurance when the car was ALREADY covered by certified used. Bought 2022 Honda they covered up a severely cracked windshield. Theres a special inspection done. They hid it with stickers & registration paper. Also appears to have an electrical issue. Buyer BEWARE!
NOT trust worthy.
NOT trust worthy. First they tacked on 10k on top of MFSRP. Tried selling insurance when the car was ALREADY covered by certified used. Bought 2022 Honda they covered up a severely cracked windshield. Theres a special inspection done. They hid it with stickers & registration paper. Also appears to have an electrical issue. Buyer BEWARE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Taken for a ride
Took my car in for tire rotation had a coupon for $19.95 they changed my oil which I did not say could be done they also changed my coolant which I didn't say to be done they did tell me I need a new axles and air filters I agreed to that but I walked out there with about $815.00 They did not show me the bill until after I paid I paid
Taken for a ride
Took my car in for tire rotation had a coupon for $19.95 they changed my oil which I did not say could be done they also changed my coolant which I didn't say to be done they did tell me I need a new axles and air filters I agreed to that but I walked out there with about $815.00 They did not show me the bill until after I paid I paid
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I purchased a 2022 Honda Civic Sport on 4/02/22.
I purchased a 2022 Honda Civic Sport on 4/02/22. Salesman Michael Contreras and Finance Director Sue Wilke went above and beyond to explain every question I had regarding my purchase. It was a relaxed and comfortable atmosphere. My girlfriend loves the new car! If you’re in the market for a vehicle, check out RocketTown Honda.
I purchased a 2022 Honda Civic Sport on 4/02/22.
I purchased a 2022 Honda Civic Sport on 4/02/22. Salesman Michael Contreras and Finance Director Sue Wilke went above and beyond to explain every question I had regarding my purchase. It was a relaxed and comfortable atmosphere. My girlfriend loves the new car! If you’re in the market for a vehicle, check out RocketTown Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is 7th honda from Rocket Honda.
This is 7th honda from Rocket Honda. This was the easiest trade in yet. Jona listened and got us a better car and deal than we expected.
This is 7th honda from Rocket Honda.
This is 7th honda from Rocket Honda. This was the easiest trade in yet. Jona listened and got us a better car and deal than we expected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sue Wilkes and Rocket Town Honda went above and beyond to...
Sue Wilkes and Rocket Town Honda went above and beyond to find my new passport. The service was great and the information that they told me about my car was excellent I would recommend anybody to use Sue Wilkes & Lompoc Honda
Sue Wilkes and Rocket Town Honda went above and beyond to...
Sue Wilkes and Rocket Town Honda went above and beyond to find my new passport. The service was great and the information that they told me about my car was excellent I would recommend anybody to use Sue Wilkes & Lompoc Honda
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sue and Michael were excellent! They explained everything...
Sue and Michael were excellent! They explained everything to my satisfaction. I would deal with them again in a heartbeat.
Sue and Michael were excellent! They explained everything...
Sue and Michael were excellent! They explained everything to my satisfaction. I would deal with them again in a heartbeat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jorge Martinez was very organized and efficient . I...
Jorge Martinez was very organized and efficient . I couldn't be happier with a car buying experience.
Jorge Martinez was very organized and efficient . I...
Jorge Martinez was very organized and efficient . I couldn't be happier with a car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jona provided excellent service! Easy communication and...
Jona provided excellent service! Easy communication and very professional. We would highly recommend Jona and Rockettown Honda.
Jona provided excellent service! Easy communication and...
Jona provided excellent service! Easy communication and very professional. We would highly recommend Jona and Rockettown Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brandon Shinn is an awesome mechanic. Always explains...
Brandon Shinn is an awesome mechanic. Always explains things to me in terms I can understand. He really takes his time to be thorough! Thank you so much!
Brandon Shinn is an awesome mechanic. Always explains...
Brandon Shinn is an awesome mechanic. Always explains things to me in terms I can understand. He really takes his time to be thorough! Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair