Reviews
Commendable experience
Excellent service. Worthy of note, staff members Tammy and Kevin professionally addressed all my concerns and provided excellent customer support.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us, Linda! I am happy to hear that Tammy and Kevin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kenny Powers, General Manager
great service and my sale lady was great
Very friendly and right up front about what they can do and cannot do depending on your credit and other factor
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Marsha! Our team works incredibly hard to exemplify the Ourisman Chevrolet Marlow Height commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kenny Powers, General Manager
Great Services
I received much friendly, courteous, immediate assistance with much respect from staff, especially from Sales Rep., Ms. Lewis and Mr. O'Bannon in your Finance Dept. My visit was just totally awesome and the service along with the patience was unbelievable. I drove away in a new automobile on the same day, as I took my car in for a recall and en route, due to another problem, it went totally out on me and I was in dire need of another car. " Praise the Lord ! "
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Juanita, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Ms. Lewis and Mr. O'Bannon are great people person and they strive to create a positive buying experience for every customer. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Kenny Powers, General Manager
Exceptional service
The least painful experience since I bought my first car 40 years ago. Ron Cox was alluring. I did not intend to walk out with a car that day; however, I felt comfortable in doing so with the assistance of Mr. Cox. Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Marion! I'm very happy to hear that Ron was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kenny Powers, General Manager
Ourisman
Ourisman is the best, that's why I keep coming back
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we'll continue to provide great service! Take care! Kenny Powers, General Manager
great service see Ron Holton
I walked in the door and was met by Ron Holton. Showed him a picture of the car I wanted. Two hours later I was driving home an owner of a 2015 camaro. Perfect service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this review, Rosella. We are very happy to hear that Ron could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Ourisman Chevrolet Marlow Heights any time! Take care. Kenny Powers, General Manager
excellent Service
I had an excellent experience at Ourisman (Marlow Hgts.). Mr. Roland is an excellent service man, he always seem to help get my vehicle in for service, and the work has been done in a timely manner. I will be visiting Ourisman again soon on a matter I could not take care of at the time; I will call to set up an appointment with your service man Roland, because he has already explained to me the procedure of the work needed, and explained it is under warranty. Very good job, and thanks Roland!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Royce and thanks for your kind words! We appreciate Roland as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and we look forward to working with you in the future. Kenny Powers, General Manager
Great Service
We had a very good experience at Ourisman Chevrolet. Our sale representative Kenny Jones was very helpful and knowledgeable. He took the time to answer all our questions and worked with to ensure we were happy with our purchase. I will be recommending Ourisman Chevrolet to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
All of us at Ourisman Chevrolet Marlow Heights congratulate you on your new purchase and appreciate the opportunity you presented to earn your business! Kenny is a great addition to our sales team and we are glad you had the opportunity to work with him. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again! Kenny Powers, General Manager
Great service like sitting in my living room.
I am very satisfied, I was in and out. And treated like one of the family. Thanks. My service manager was David Cornell who helped me with pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Catherine, we are truly grateful for this awesome review! We are thrilled that David was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Kenny Powers, General Manager
Hassle Free Visit
Was there to fix a recall on my vehicle. Ms Carolyn was courteous and helpful. Was given a ride home and back when vehicle was complete with no hassles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Vanissa and thank you for this great review! We're excited to hear that Ms. Carolyn took care of you! She is a great asset and we appreciate all she does. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Kenny Powers, General Manager