Reviews
Great dealership!
Just a quick note to say thanks to Route 21 Auto Sales! Found this dealer on Cars.com & highly recommend them to others! Good honest people, a lot of nice cars to choose from & low prices! Thanks a lot, love my new truck! PS my brother is looking for a truck & I told him he has to check out your dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ford F350
Since last summer, I have been conducting extensive research into the possible purchase of a Ford F350 as my primary vehicle to pull our Jayco Travel Trailer. Over these many months, with time on my side, I have been careful and thorough in my efforts to make a wise and well informed decision in regards to my future purchase. I recently discovered an F350 on Cars.com which fit within my parameters of what I can afford as well as what type of truck I need for the job of pulling our Jayco.When I contacted Route 21 Sales in Ohio, I spoke with a gentleman named Mike who was professionally courteous and helpful by listening to my questions as well as attempting to providing adequate answers. Although, at this stage, there are some mechanical concerns that I have in regards to this 2011 F350 with extremely high miles (212,000mi.) for a 3 year old vehicle, and I am not sure if I will purchase it, but I must say his salesmanship and courteous and helpful manner have been nothing short of positive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
very unprofessional
False advertising. The truck I went to look at was supposed to be"extra clean" it was rotten, beat up, and they tried to hide it with spray paint. Buyer beware I would stay away from these guys
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
5 STAR Dealer!!
Wow! Found this car dealer on Cars.com, and so glad I did! My best car buying experience ever! Best prices & nicest cars that I have found, good people, too! I already sent my brother to them & highly recommend Route 21 Auto Sales to other car shoppers! Thanks Guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Posting car been accident as like new
Drove a car and the seat belt would not work, glass in the back seat, etc... Found the repair bill in the car from the mechanic documenting what was fixed and wasn't fixed and it stated "from accident". Looked online next day and they are posting car as like new, "like new car,warranty,All power equipment is functioning properly. There are no known defects in this vehicle. " I know first hand this to be false! Stay away from dealer.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Highly recommend this dealer!
Nice cars & trucks at Route 21 Auto Sales! Ha, actually had a hard time deciding between 3 different vehicles, all very affordable. Mike was my salesman, a really nice guy & very helpful. Yes, I definitely would recommend this dealer to my family, friends & Online shoppers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great cars & prices at Route 21 Auto Sales!
I needed a reliable car at a good price to get to school and work. Route 21 Auto Sales had many good cars to choose from & pleasantly surprised at their low prices. I compared prices on Cars.com so I know their prices were very good. Happy to recommend this dealer to others. Paul / Akron, Ohio
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase