Skip to main content

Auto Genius

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Car worst than a lemon, BAD MOTOr

I purchased a 2013 Hyundai Sonata from Kemi Kawonise, the owner of Auto Genius. Not even a full 72 hours later my car broke down. In a fake effort to help, Kemi had the car towed from my jobs parking lot. After 4 days of back and forth, and him refusing to provide me with a refund or information on what shop my car was at, I had it towed to my own mechanic. My mechanic checked the car and stated that the Hyundai had been previously wrecked and the motor had sustained damage. Really! After Kemi swore that the car hadn't been wrecked when I asked him prior to purchase. He said "no, no this is a good car, you're making a good choice." On the day of purchase, he even reiterated more, " I promise you will love this car, if not, you can bring it back" Even after ONLY 3 days, he WILL NOT refund my money and has given me the run around but he says he's trying to help. Now I don't have a car and I will have to come out of more money to get an attorney, file complaints and get a rental car to travel out of town next week, I DO NOT recommend this dealer or dealership to anyone. He will tell you anything to get your money. Very very bad business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 2 found this review helpful. Did you?
Yes No

WORST CAR DEALERSHIP EVER!

This was the worst experience I have ever had trying to buy a car. I found an 2008 Honda Accord on cars.com and called the dealership. No answer. I went to their website and they had a different number then the one that was on cars.com so I called that number. No answer. I woke up early the next day and called both numbers again. Still, no answer! I went to find the dealership and it took me an hour to find the place after asking another car dealer in the area where it was. Why didn't I just ask them where they were? THEY DIDN'T ANSWER THE PHONE! I must have called ten times that day and left quite a few voice mails. They never get back to me. After I finally found the place, I saw two men sitting on the back of a car chilling. I was about to go inside when one of the men asked me if I need any help. I asked about to car and was told that it was sold the week before. Enraged, I got into my car to leave. Then one of the men knocked on my window and asked if I wanted to look at a black Acura TL they had. I drive an Acura TL. Not only is this dealership lazy, they don't seem to know anything about cars or how to run a dealership. On top of never answering the phone despite people being there, they tried to sell me the same car I came to the dealership in. I have never been so infuriated when trying to buy a car and I will never go back to them again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 1 found this review helpful. Did you?
Yes No