Reviews
This was my very first time financing a car.
This was my very first time financing a car. The agreeing price was $27,089, then they added all kind of funny, fishy fees and charges for a total of over $41,000. Their sakes practices are very manipulative, deceiving and intimidating. They took advantage of my inexperience buying a car. At one point I was literally pushed by the sale woman into the office of two different man and left alone in there where I was literally intimidated and forced to buy very expensive extra maintenance. I am looking for a lawyer to fike alaw suit for mental stress and deceiving, manipulative practices. SAVE YOTRSELF LITS OF HEADACHES AND GO TO ANOTHER DEALERSHIP!!!!
This was my very first time financing a car.
This was my very first time financing a car. The agreeing price was $27,089, then they added all kind of funny, fishy fees and charges for a total of over $41,000. Their sakes practices are very manipulative, deceiving and intimidating. They took advantage of my inexperience buying a car. At one point I was literally pushed by the sale woman into the office of two different man and left alone in there where I was literally intimidated and forced to buy very expensive extra maintenance. I am looking for a lawyer to fike alaw suit for mental stress and deceiving, manipulative practices. SAVE YOTRSELF LITS OF HEADACHES AND GO TO ANOTHER DEALERSHIP!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Willing to discuss my nightmare experience, before hiring a lawyer!!
Went in for a recall and had some other issues with cat
Went in for a recall and had some other issues with cat that was able to be resolved that day. Service was excellent and the staff were very courteous. Will definitely continue my service with this dealership. Jac B.
Went in for a recall and had some other issues with cat
Went in for a recall and had some other issues with cat that was able to be resolved that day. Service was excellent and the staff were very courteous. Will definitely continue my service with this dealership. Jac B.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Toyota.
I had a very bad experience with toyota of arlington
I had a very bad experience with toyota of arlington height. I will never shop with dealer
I had a very bad experience with toyota of arlington
I had a very bad experience with toyota of arlington height. I will never shop with dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Patrick: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
The salesman who helped me told me to purchase a car from
The salesman who helped me told me to purchase a car from another dealership. Never heard these words from a car salesman before. There seems to be multiple sales reps who have no idea how to handle the paperwork when registering a car out-of-state, so they will refuse business from serious buyers. Stay away from this dealership at all costs, good advice from the salesman who told me this to my face.
The salesman who helped me told me to purchase a car from
The salesman who helped me told me to purchase a car from another dealership. Never heard these words from a car salesman before. There seems to be multiple sales reps who have no idea how to handle the paperwork when registering a car out-of-state, so they will refuse business from serious buyers. Stay away from this dealership at all costs, good advice from the salesman who told me this to my face.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Tyler, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out.
Olga is the best of the best!
Olga is the best of the best!!! Super knowledgeable and professional car salesperson! I recommend her!!
Olga is the best of the best!
Olga is the best of the best!!! Super knowledgeable and professional car salesperson! I recommend her!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Fred was great.
Fred was great. He cut right to the chase. He had a car picked out the second time I came back and it fit all of my needs.
Fred was great.
Fred was great. He cut right to the chase. He had a car picked out the second time I came back and it fit all of my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, it's great to hear that Fred was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Toyota!
Liars.
Liars. I went to pay for my car and Fred was talking on his cell phone. Very very rude. Deal was done. Now they wanted to change deal. Liars. xxxx bags.
Liars.
Liars. I went to pay for my car and Fred was talking on his cell phone. Very very rude. Deal was done. Now they wanted to change deal. Liars. xxxx bags.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Alex was great!
Alex was great! He was kind and helpful. He kept me updated throughout the time. I really appreciate Alex for everything!
Alex was great!
Alex was great! He was kind and helpful. He kept me updated throughout the time. I really appreciate Alex for everything!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Toyota!
Worst experience , I’ve schedule my car for a oil change
Worst experience , I’ve schedule my car for a oil change service , my son told the advisor that he doesn’t want any inspections to the car After a long wait my son sink ask the advisor why is taking so long , the advisor recommended to work on the brakes and other from the inspection it was done He force my son to sign a waiver for leaving the dealer without having service on the brakes , and right before my son left , he was sarcastic and wishing good lock with the car This car had done the brakes done this year with another mechanic
Worst experience , I’ve schedule my car for a oil change
Worst experience , I’ve schedule my car for a oil change service , my son told the advisor that he doesn’t want any inspections to the car After a long wait my son sink ask the advisor why is taking so long , the advisor recommended to work on the brakes and other from the inspection it was done He force my son to sign a waiver for leaving the dealer without having service on the brakes , and right before my son left , he was sarcastic and wishing good lock with the car This car had done the brakes done this year with another mechanic
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Arlington Toyota sold me a car with a salvage junk title
Arlington Toyota sold me a car with a salvage junk title uninsurable !!!!!! don't buy a care the will RIP YOU OFF !!!!!!!!!!
Arlington Toyota sold me a car with a salvage junk title
Arlington Toyota sold me a car with a salvage junk title uninsurable !!!!!! don't buy a care the will RIP YOU OFF !!!!!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.