Reviews
Olga is the best of the best!
Olga is the best of the best!!! Super knowledgeable and professional car salesperson! I recommend her!!
Olga is the best of the best!
Olga is the best of the best!!! Super knowledgeable and professional car salesperson! I recommend her!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Fred was great.
Fred was great. He cut right to the chase. He had a car picked out the second time I came back and it fit all of my needs.
Fred was great.
Fred was great. He cut right to the chase. He had a car picked out the second time I came back and it fit all of my needs.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, it's great to hear that Fred was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Toyota!
Liars.
Liars. I went to pay for my car and Fred was talking on his cell phone. Very very rude. Deal was done. Now they wanted to change deal. Liars. xxxx bags.
Liars.
Liars. I went to pay for my car and Fred was talking on his cell phone. Very very rude. Deal was done. Now they wanted to change deal. Liars. xxxx bags.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Alex was great!
Alex was great! He was kind and helpful. He kept me updated throughout the time. I really appreciate Alex for everything!
Alex was great!
Alex was great! He was kind and helpful. He kept me updated throughout the time. I really appreciate Alex for everything!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Toyota!
Worst experience , I’ve schedule my car for a oil change
Worst experience , I’ve schedule my car for a oil change service , my son told the advisor that he doesn’t want any inspections to the car After a long wait my son sink ask the advisor why is taking so long , the advisor recommended to work on the brakes and other from the inspection it was done He force my son to sign a waiver for leaving the dealer without having service on the brakes , and right before my son left , he was sarcastic and wishing good lock with the car This car had done the brakes done this year with another mechanic
Worst experience , I’ve schedule my car for a oil change
Worst experience , I’ve schedule my car for a oil change service , my son told the advisor that he doesn’t want any inspections to the car After a long wait my son sink ask the advisor why is taking so long , the advisor recommended to work on the brakes and other from the inspection it was done He force my son to sign a waiver for leaving the dealer without having service on the brakes , and right before my son left , he was sarcastic and wishing good lock with the car This car had done the brakes done this year with another mechanic
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Arlington Toyota sold me a car with a salvage junk title
Arlington Toyota sold me a car with a salvage junk title uninsurable !!!!!! don't buy a care the will RIP YOU OFF !!!!!!!!!!
Arlington Toyota sold me a car with a salvage junk title
Arlington Toyota sold me a car with a salvage junk title uninsurable !!!!!! don't buy a care the will RIP YOU OFF !!!!!!!!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Not honest people ,trying to scam you with a sale.
Not honest people ,trying to scam you with a sale. Seal me experienve vehicle with old tyirs make look like new .i start have problem with them ,each tires cost 250 in shop.
Not honest people ,trying to scam you with a sale.
Not honest people ,trying to scam you with a sale. Seal me experienve vehicle with old tyirs make look like new .i start have problem with them ,each tires cost 250 in shop.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Disappointed is the very best I can say about this
Disappointed is the very best I can say about this dealership. Since I was sick my husband had to go to pick up the truck we bought himself. He didn’t realize 1) there was no spare key with the car and 2) not that it’s the biggest deal in the world, but everytime I have purchased a car, new or used, the dealer would at least send me off with a full tank of gas. Well, the manager Matthew over there said they don’t do that for used car buyers (like we are some sort of lesser buyer). And he has no obligation to give us a spare key. So we will drive the hour to take the truck back rather than deal with the condescending attitude of this place. Spend your hard earned money elsewhere. Avoid this place at all costs
Disappointed is the very best I can say about this
Disappointed is the very best I can say about this dealership. Since I was sick my husband had to go to pick up the truck we bought himself. He didn’t realize 1) there was no spare key with the car and 2) not that it’s the biggest deal in the world, but everytime I have purchased a car, new or used, the dealer would at least send me off with a full tank of gas. Well, the manager Matthew over there said they don’t do that for used car buyers (like we are some sort of lesser buyer). And he has no obligation to give us a spare key. So we will drive the hour to take the truck back rather than deal with the condescending attitude of this place. Spend your hard earned money elsewhere. Avoid this place at all costs
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Disappointed is the very best I can say about this
Disappointed is the very best I can say about this dealership. Since I was sick my husband had to go to pick up the truck we bought himself. He didn’t realize 1) there was no spare key with the car and 2) not that it’s the biggest deal in the world, but everytime I have purchased a car, new or used, the dealer would at least send me off with a full tank of gas. Well, the manager Matthew over there said they don’t do that for used car buyers (like we are some sort of lesser buyer). And he has no obligation to give us a spare key. So we will drive the hour to take the truck back rather than deal with the condescending attitude of this place. Spend your hard earned money elsewhere. Avoid this place at all costs
Disappointed is the very best I can say about this
Disappointed is the very best I can say about this dealership. Since I was sick my husband had to go to pick up the truck we bought himself. He didn’t realize 1) there was no spare key with the car and 2) not that it’s the biggest deal in the world, but everytime I have purchased a car, new or used, the dealer would at least send me off with a full tank of gas. Well, the manager Matthew over there said they don’t do that for used car buyers (like we are some sort of lesser buyer). And he has no obligation to give us a spare key. So we will drive the hour to take the truck back rather than deal with the condescending attitude of this place. Spend your hard earned money elsewhere. Avoid this place at all costs
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Erinn, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
After looking at many of the reviews on here, I should have checked this out before coming there. Thankfully you are coming to pick up the car tomorrow as even though there is nothing wrong with the truck, I don’t know want to give your business any of my money.
The salesman treated us like yesterday’s garbage.
The salesman treated us like yesterday’s garbage. My husband wanted a car that wasn’t detailed and I told Pete I was hesitant to buy such an expensive car with it looking top notch inside & outside. He pressured me we was in good hands. Well we wasn’t & when we called him he had so much attitude and arrogance you would have thought we slapped his mama! His integrity is awful & instead of working with us he wanted to argue with us. But he wasn’t arguing when we bought the car from him! What a JERK! We are a Toyota family but if this is how Arlington Toyota treat ppl after a sale?? BEEATE☠️☠️☠️☠️
The salesman treated us like yesterday’s garbage.
The salesman treated us like yesterday’s garbage. My husband wanted a car that wasn’t detailed and I told Pete I was hesitant to buy such an expensive car with it looking top notch inside & outside. He pressured me we was in good hands. Well we wasn’t & when we called him he had so much attitude and arrogance you would have thought we slapped his mama! His integrity is awful & instead of working with us he wanted to argue with us. But he wasn’t arguing when we bought the car from him! What a JERK! We are a Toyota family but if this is how Arlington Toyota treat ppl after a sale?? BEEATE☠️☠️☠️☠️
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.