Reviews
Moss Brothers Honda Service
This experience was excellent. Friendly and competent service technician. Car was ready at the time promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wayne I am so happy to see that your experience here was excellent. We strive to make sure that all of our customers are well taken care of and treated like family. I am happy to see that we accomplished that with you. If there is anything else that we can do for you, please let us know. Thanks again and have a great day. Mehdy Azad General Manager
100% Satisfaction
I have been dealing with these people for years now and now I'm on my second Honda Civic
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for the great review Michael. Also I want to thank you for your business and invite you to let us know if there is anything else that we can help you with. Thanks again and have a great day. Mehdy Azad General Manager
Honda Accord
Customer service and professionalism is always top notch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much Andrea for the great review and for coming to see our service department. I hope we can always provide you with such professionalism during each of your visits. Thanks again and have a great day. Mehdy Azad General Manager
Satisfied
nothing to add, went in for oil change, needed front brakes, work was done fast
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for the five star review Joe. We appreciate you giving us your business and I hope we can always provide you with the level of service you expect from us. Thanks again and have a great day. Mehdy Azad General Manager
Moss Honda Service
We always get excellent service from Moss Honda, and Service Writer Frank Thompson is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Emtro, I want to thank you for the great review and for coming to see our service department. I am glad to see that Frank provided you with great service during your visit. Please let us know if there is anything else that we can help you with. All the best, Mehdy Azad General Manager
Good service
Good service from Frank. I have been dealing with him & moss bros for 6 years & have no issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hamid I want to thank you for the great review and for coming to see our service department. I also want to thank you very much for giving us your business over the years and I hope we can always provide you with five star service. Thanks again and have a great day. Ernesto Guzman Service Director
TINA PEISER
Had a recall for my CR-V and I was very pleased with the timing of the repair and customer service. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for sharing your experience regarding the recall work on your CR-V. I am happy to see that our service team took great care of you. Thank you for your business and please let us know if there is anything else that we can do for you. All the best, Ernesto Guzman Service Director
Mr. Allan Leon, Service Writer
Your service writer was outstanding and listened to my complaints intently. He was very curtious and professional in dealing with me. I believe he is an invaluable asset to your organaization and deserves my highest commendations. Thank you Mr. Leon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for the detailed review Al. We appreciate you taking the time to share it with us and also we appreciate you giving us your business. I will be sure to address this with my staff and encourage them to keep up the good work. If there is anything else that we can do for you please let us know. All the best, Ernesto Guzman Service Director
Dealer: Tim
Made time, very respectful, i was late to my appointment still helped me and squeezed me into the schedule. The service was fast.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the review. I am glad to see that our service team was able to squeeze you in and still accommodate you. We strive to treat all of our customers like family and make sure they are taken good care of. Please let us know if there is anything else that we can do for you. Thanks again and have a great day! Ernie Guzman Service Director
Service Department
Frank Thomson's customer service is exceptional. He is the reason I continue to service my vehicles at this location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank for the great review Mojahed. I am glad to hear that Frank took great care of you and I will be sure to pass this on to him so that he can see how happy you are. Thank you very much for giving us your business and we are excited to see you again next time. Have a great day, Ernie Guzman Service Director