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Raceway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 8:00am–3:00pm
Sunday 9:00am–8:00pm Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Want my money not my service

Wasn't impressed with salesmen.. Just felt like if i didn't look a certain way or had my wallet fuller they didn't care. They were only after what they wanted me to do instead of looking into what i wanted

Want my money not my service

Wasn't impressed with salesmen.. Just felt like if i didn't look a certain way or had my wallet fuller they didn't care. They were only after what they wanted me to do instead of looking into what i wanted

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Amazing

Ishmael and Mark were so amazing. I never thought I could own a new car and they fought for me and made it happen. My whole experience was made great by everyone at Raceway Ford. When my kids are ready to buy cars I will take them here.

Amazing

Ishmael and Mark were so amazing. I never thought I could own a new car and they fought for me and made it happen. My whole experience was made great by everyone at Raceway Ford. When my kids are ready to buy cars I will take them here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience...A+ For Us...

For me, this was a great experience. From Anthony Kerruish to Scott Baxter, this was an A+ experience. Took care of us in every way.

Great Experience...A+ For Us...

For me, this was a great experience. From Anthony Kerruish to Scott Baxter, this was an A+ experience. Took care of us in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealer

This place (Raceway Ford) is tops. Everybody is on top of there game. Scott was a great help and I got just what I wanted.

Great Dealer

This place (Raceway Ford) is tops. Everybody is on top of there game. Scott was a great help and I got just what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Eric, Thank you for the kind review. Glad the team was able to get you want you wanted. I will be sure to share this with Scott and the entire team.

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Proud United States Citizen

I am a big fan of Raceway Ford. As a ford buyer and owner I use the services of Raceway for all of my needs. My daughter wanted an SUV and had been researching the Ford Edge. She had looked at some Ford Edge vehicles at various Ford dealers for familiarity. I suggested that we go to Raceway since they are my usual Ford dealer. She found a vehicle she really liked at Raceway and the negotiations began. Our sales person was John Wachenheimer. John was honest and an excellent person to deal with. Typically I do not like car sales people, but John was not the typical sales guy who is there to push a person into a deal no matter what. John was knowledgeable about the vehicle we looked at and allowed us the time so that I could assist my daughter with making an important and expensive decision and did not pressure us. Thank you John and Mark for a great experience. I am happy to use Raceway Ford for my needs and will gladly recommend Raceway to friends and family for service and sales. Thank You Al

Proud United States Citizen

I am a big fan of Raceway Ford. As a ford buyer and owner I use the services of Raceway for all of my needs. My daughter wanted an SUV and had been researching the Ford Edge. She had looked at some Ford Edge vehicles at various Ford dealers for familiarity. I suggested that we go to Raceway since they are my usual Ford dealer. She found a vehicle she really liked at Raceway and the negotiations began. Our sales person was John Wachenheimer. John was honest and an excellent person to deal with. Typically I do not like car sales people, but John was not the typical sales guy who is there to push a person into a deal no matter what. John was knowledgeable about the vehicle we looked at and allowed us the time so that I could assist my daughter with making an important and expensive decision and did not pressure us. Thank you John and Mark for a great experience. I am happy to use Raceway Ford for my needs and will gladly recommend Raceway to friends and family for service and sales. Thank You Al

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

AL, Great to hear your experience went as smooth as you expected. We appreciate your business. Thank you for the Review. I will be sure to share this with our team. Thanks again.

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Great Staff! Incredible service in a timely manner

Moshe was my salesperson because John was out sick. My son and I went in and Moshe was nothing but courteous and professional with us. We struck a great repoire with one another (about Peru and Argentina). When it came down to business, Moshe was committed to making a deal that would work for everyone. He honored the price that was given to me by John previously. The rest of the staff were very friendly and willing to help out whenever needed. Great dealership

Great Staff! Incredible service in a timely manner

Moshe was my salesperson because John was out sick. My son and I went in and Moshe was nothing but courteous and professional with us. We struck a great repoire with one another (about Peru and Argentina). When it came down to business, Moshe was committed to making a deal that would work for everyone. He honored the price that was given to me by John previously. The rest of the staff were very friendly and willing to help out whenever needed. Great dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jared, Congratulations on the purchase of your new vehicle. Great to hear the staff took such great care of you during your vehicle purchase experience. I will be sure to share this review with the team. Thank you for your business and for taking the time to write your review.

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Although I was not able to make the deal I wanted!

Although I was not able to make the deal I hope to make! My exchange with Kamal, was very professional and would look to do business in the future.

Although I was not able to make the deal I wanted!

Although I was not able to make the deal I hope to make! My exchange with Kamal, was very professional and would look to do business in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Sorry to hear we were not able to reach an agreement. Glad to hear all went well and you would still consider us in the future. Thank you for the review.

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Great customer service and fast repairs!

Both of our Fords are only taken to Raceway Ford whenever there is anything they need! After an accident Lalo and his awesome team at the body shop make it perfect again and Mark Garay in the Service Dept takes the very best care of it along with our Expedition! Just a few days ago I brought the Fusion in for its service and had it back before I could even get comfortable in the chair in the waiting area! Top notch customer service and work!

Great customer service and fast repairs!

Both of our Fords are only taken to Raceway Ford whenever there is anything they need! After an accident Lalo and his awesome team at the body shop make it perfect again and Mark Garay in the Service Dept takes the very best care of it along with our Expedition! Just a few days ago I brought the Fusion in for its service and had it back before I could even get comfortable in the chair in the waiting area! Top notch customer service and work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

M.C, Great to see we have earned your continued business. Thank you for taking your time to write such a great review. We strive to exceed customer's expectations in all areas of the dealership. I will be sure to share this with the entire team. Thanks again.

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Everything is so good

I am Chinese, so staff here has an application of translating English into Chinese. They also treat me Starbucks, they are patient and kind. Anyway, I like here.

Everything is so good

I am Chinese, so staff here has an application of translating English into Chinese. They also treat me Starbucks, they are patient and kind. Anyway, I like here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rick and Paul at raceway ford

They made a complicated deal as easy as it could be! Truly the best buying experience I've ever had.

Rick and Paul at raceway ford

They made a complicated deal as easy as it could be! Truly the best buying experience I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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