Reviews
They provided excellent customer service and staff were
They provided excellent customer service and staff were nice and helpful. They also provide drop off and pick up service too.
They provided excellent customer service and staff were
They provided excellent customer service and staff were nice and helpful. They also provide drop off and pick up service too.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and positive feedback. We're glad our staff's helpfulness and the drop-off and pick-up services met your expectations. We appreciate your support and look forward to serving you again.
Too expensive priced as quoted by the person answering
Too expensive priced as quoted by the person answering phone calls. She asked too many questions and dodged my question.
Too expensive priced as quoted by the person answering
Too expensive priced as quoted by the person answering phone calls. She asked too many questions and dodged my question.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We apologize for any inconvenience caused. Our team strives to provide clear information and excellent service. We appreciate your feedback and will work to improve our communication to better assist our customers in the future.
Aldo was great and made our process quick and easy!
Aldo was great and made our process quick and easy! We told him exactly what we wanted and he made it happen.
Aldo was great and made our process quick and easy!
Aldo was great and made our process quick and easy! We told him exactly what we wanted and he made it happen.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vanessa, Thank you for your positive feedback! We're glad Aldo made your experience quick and easy by delivering exactly what you wanted. We appreciate your business and look forward to assisting you again. Best, Bri Connick Customer Relations Manager bconnick@toyotaofriverside.com
Fought wife’s new Corolla cross in for the first oil
Fought wife’s new Corolla cross in for the first oil change. Dropped it off at 7:30 am, it’s now 4:15 and car isn’t ready. Now I know why people go to the 15 min oil change places and not the dealership !! Terrible terrible terrible
Fought wife’s new Corolla cross in for the first oil
Fought wife’s new Corolla cross in for the first oil change. Dropped it off at 7:30 am, it’s now 4:15 and car isn’t ready. Now I know why people go to the 15 min oil change places and not the dealership !! Terrible terrible terrible
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. I am so sorry for the extended wait and any inconvenience caused. We strive to provide timely service and will review this situation to improve our processes. If you'd like to further discuss, please reach out to our Service Customer Relations Manager, Marc, at mleininger@toyotaofriverside.com Best, Bri Connick Customer Relations Manager bconnick@toyotaofriverside.com
Great service on my Toyota.
Great service on my Toyota. Made appointment to have 88,000 mile service and application of a recall for my battery holder. Everything was handled professionally and we are extremely satisfied with Toyota of Riverside.
Great service on my Toyota.
Great service on my Toyota. Made appointment to have 88,000 mile service and application of a recall for my battery holder. Everything was handled professionally and we are extremely satisfied with Toyota of Riverside.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for trusting us for your 88,000-mile service and recall. We're glad you had a great experience and are extremely satisfied. We appreciate your business and look forward to serving you in the future. Best, Bri Connick Customer Relations Manager - bconnick@toyotaofriverside.com
Excellent service, friendly staff, smooth process—Toyota
Excellent service, friendly staff, smooth process—Toyota of Riverside made car buying truly enjoyable and stress-free!
Excellent service, friendly staff, smooth process—Toyota
Excellent service, friendly staff, smooth process—Toyota of Riverside made car buying truly enjoyable and stress-free!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear you had a smooth, enjoyable, and stress-free car buying experience with our friendly team at Toyota of Riverside. We appreciate your trust and look forward to serving you again. Best, Bri Connick - Customer Relations Manager - bconnick@toyotaofriverside.com
Your vehicle is comfortable.
Your vehicle is comfortable. Excellent performance, great service. You have exceeded my expectations appreciate you.
Your vehicle is comfortable.
Your vehicle is comfortable. Excellent performance, great service. You have exceeded my expectations appreciate you.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and for choosing us. We're delighted to hear you had an excellent experience and that your vehicle exceeds your expectations. We appreciate your trust and look forward to serving you again. Best, Bri Connick- Customer Relations Manager- bconnick@toyotaofriverside.com
Hello Ms Connick and Associates, It’s been a pleasure interacting with you all, I look forward to continuing our conversations, everyone has been very helpful and supportive. Keep up the good work! Paul Ortiz
Aldo was an exceptional salesman when I purchased my 2025
Aldo was an exceptional salesman when I purchased my 2025 Tacoma, making the entire experience smooth and enjoyable. He demonstrated an impressive depth of knowledge about the vehicle's features and capabilities, patiently answering all my questions and highlighting aspects that perfectly matched my needs. What truly set Aldo apart was his genuine, no-pressure approach; he prioritized understanding what I was looking for and ensured I felt completely comfortable and confident in my decision, rather than pushing for a quick sale. His professionalism, transparency, and friendly demeanor made it clear I was in good hands, and I left the dealership feeling not just satisfied with my new truck, but genuinely pleased with the entire buying process thanks to Aldo.
Aldo was an exceptional salesman when I purchased my 2025
Aldo was an exceptional salesman when I purchased my 2025 Tacoma, making the entire experience smooth and enjoyable. He demonstrated an impressive depth of knowledge about the vehicle's features and capabilities, patiently answering all my questions and highlighting aspects that perfectly matched my needs. What truly set Aldo apart was his genuine, no-pressure approach; he prioritized understanding what I was looking for and ensured I felt completely comfortable and confident in my decision, rather than pushing for a quick sale. His professionalism, transparency, and friendly demeanor made it clear I was in good hands, and I left the dealership feeling not just satisfied with my new truck, but genuinely pleased with the entire buying process thanks to Aldo.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and positive feedback. We're thrilled Aldo provided a smooth, transparent, and enjoyable experience. Your satisfaction is our priority, and we're glad you felt confident and comfortable throughout. We appreciate your trust and look forward to serving you in the future. Best, Bri Connick Customer Relations Manager bconnick@toyotaofriverside.com
Very knowledgeable and friendly.
Very knowledgeable and friendly. Helped me be sure about my decision of buying my new car.
Very knowledgeable and friendly.
Very knowledgeable and friendly. Helped me be sure about my decision of buying my new car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Irene, It's great to see you had a 5-star car-buying experience and you drove home satisfied in your new vehicle. Welcome to the family. Regards, Bri Connick Customer Relations Manager bconnick@toyotaofriverside.com
Mr. Nek who helped me in my purchase was very experienced
Mr. Nek who helped me in my purchase was very experienced and know his duties as a sales agent, he make the process easy and informative,and answering my questions.
Mr. Nek who helped me in my purchase was very experienced
Mr. Nek who helped me in my purchase was very experienced and know his duties as a sales agent, he make the process easy and informative,and answering my questions.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback. We're glad we were able to make your purchase process easy, informative, and answered your questions. We appreciate your 5-star review and look forward to assisting you again in the future.