Reviews
Good service
I had a trade in and they were awesome. Helped me get what I owed and got me into my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ashley,thanks for your business and your 5 star response. We look forward to serving you again in the future. Thanks again, Mike Rasch G.M./V.P. of operations
USAF Retired
I was very impressed with the speed my Jeep was serviced. Service Person was very helpful and kept me well informed as to the status of my vehicle at all times. I felt like family. I highly recommand Moss Bros Chrysler Dodge Jeep Ram Riverside.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for your great review Refugio. We try very hard to provide all of our customers with a great experience each time they come to visit us and I am happy to see that we accomplished that with you. Thank you for your recommendation and I hope you would please let us know if there is anything else we can help you with. Have a great day, Joani Short Service Director
Great Service Today!
Bought a new car last week, but there were spots on the paint. Using available products today, the lot employees still could not remove all the water spots most likely caused by sprinklers running near vehicles on the lot. The service advisor recommended we return next week when the detailer is available with his products that will remove these spots. But all the other odd spots from oil and other mysterious substances were removed. AND we received our floor mats, trunk mats, and cargo net today which were not in the car at the time of purchase. Very pleased with today's service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jean and Charles, thank you very much for sharing the details of your experience here with us. I am glad to see that you were taken care of and received your mats and cargo net. We strive to provide great service to all of our customers and see that all of their needs are met. I hope that if there is anything else that we can do for you, you would please give us a call. See you again next time. Mike Rasch General Manager
2nd vehicle from Moss Dodge of Riverside
Great place to purchase a vehicle. No hassle at al, I just purchase my second vehicle from them.Tarik was awesome both times. Made it be a smooth transaction. Will be back to purchase another vehicle soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Adan thank you very much for coming back to see us for your 2nd vehicle. We truly do appreciate the repeat business. I am very happy to hear that Tarik always takes such good care of you. We will see you again next time. Thanks again and have a great day. Mike Rasch General Manager
very happy dodge owner
Austin Castro is the best, he really treats his customers real great and I tell everyone that I know that has a dodge to ask for Austin Castro for all your service, I won't deal with anyone else. I didn't buy my truck from Austin Castro, I take my truck to him for service, my husband brought his truck from Steve Scott back in 2005. and in 2009 I brought my Dodge Nitro from Steven Scott and Robert Davidson.I no longer have the Nitro because I was in a bad wreck and total it, But your best sell persons was Steve Scott and Robert Davidson, I don't know if they are still with you or not, but if not you lost the two best sellers around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, thank you very much for the great review and sharing your experience about Austin with us. I am glad to see he provides you with great service and I hope we can always do so. If there is anything else that we can do for you please let us know. Have a great day, Mike Rasch General Manager
My Car Purchase
Wally was the best.He was very patient and never made us feel pressured
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much Luz. I am glad to hear that you felt so comfortable while here at our dealership. Please let us know if there is anything else that we can help you with. Thanks again and have a great day. Bill Lunsford General Manager
Moss Bros
Excellent dealership. I have purchased 17 vehicles and have always been 109%satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Henry thank you very much for your continued business over the years. We have been in business for almost 100 years and when we receive reviews like yours it helps show us that our hard work pays off. I hope that we can always provide you with the level of service you expect from us and if there is anything else that we can do for you please let us know. Bill Lunsford VP of Operations/ General Manager
Jeep Wrangler Purchase
Jack was fabulous. He worked to get me the best deal without haggling.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gail I am very happy to see that Jack took great care of you and provided you with a hassle free car buying experience. We strive to help our customers and make sure we do all that we can to help them enjoy their visits with us. Please let us know if there is anything else that we can do for you. Bill Lunsford VP of Operations/ General Manager
Sales.
Mickey Pacheco was the best!!!!! Had Excelllent customer service!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for giving us your business Roz. I am very happy to hear that you received excellent customer service. I will be sure to pass this on to Mickey so that he can see how happy you are. I would like to invite you to please give us a call if there is anything else that we can do for you. Thanks again and have a great day. All the best, Bill Lunsford General Manager
2016 challenger
All the employees were very helpful and curtious they worked with me and go me a good deal on a great car thank you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Natalie, I want to thank you very much for coming to see us and giving us your business. I am glad to hear that our employees provided you with a great buying experience. If there is anything else that we can do for you, please let us know. Thanks again and have a great day. Bill Lunsford General Manager