Reviews
By The Book Oil Change
Excellent and professional service as always. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, thank you for your business!! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon!
great service.
overall my experiance was very good . all the porsonal was nice and polite.the buying process was smooth.sales rep Joey allways tried to help me to make my purchase better. I will recommend this dealer to my friends and family
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Aurora, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.
Service Department
Service department manager Austin and assistant manager Rick both are amazing, thumbs up! Service advisor Torrance White is horrible, left work early without get his job done, misunderstood what the main purpose of an appointment for!!!! Wasted customer's time and hard earned money!!!! >_<!!!! (This is a verified purchase!! I am not associated with JEEP dealership or service center!!!)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for coming to visit us, Samantha. I am happy to see that we took great care of you. Please let us know if there is anything else that we can do for you. Thank you again and have a great day.
Dodge Ram 1500
I was very pleased with the service at Moss Motors.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much Glenn for the five-star review and for giving us your business. I hope we get to see you again and I would like to invite you to let us know if there is anything else we can do for you. Thank you again and have a great day.
Mortuary Operator
Service was fine, first and second time, on the same matter.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business and for the great comments D. Kimberly, also thanks for the five-star review. I am very happy that you had a great experience at our dealership. Thanks again and have a great day.
Customer
I'd like to thank Austin and TJ for assisting me with my recent service needs. Austin is my go to guy if I have any questions regarding my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Cynthia, My name is GL Moss and I just wanted to say thank you for not only allowing Moss Bros. the opportunity to earn your business but for then also leaving such a positive review. I know JT and Austin greatly appreciate it. If there is ever anything I or Austin can do for you please do not hesitate to reach out for assistance. Thank you once again and have a great rest of your day.
Dodge
The salesman was informative about the vehicles and seemed genuine.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks very much for the 5 star review and for giving us your business Bianca. I am not only glad that our team took great care of you but I hope we get the opportunity to provide you with great service again in the future. Please let us know if there is anything else that we can do for you.
Bent Muffler and paint scuffs.
Rick Sawyer was great. When I come back I will see him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear John, As the General Manager, I wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It really means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to me if there is ever anything I could assist you with in the future. Thank you Sincerely, G.L. Moss
Recall fixes
My experience was very good. Very helpful and repair was done right, just one thing. when I left I mention that I need my truck done by 3:00pm. I didn't receive a call that my truck was ready? I was given a ride to dealership by coworker at 4:00pm not knowing that my truck was ready at 3:00pm?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear A. Perez, My name is GL Moss and I am the General Manager and I just wanted to take a moment and thank you for leaving a 5-star review, but for also sharing a positive critique and I will make sure we do a better job of keeping customers adequately updated on the status of their vehicle. If there is ever anything our team our myself can do for you please do not hesitate to reach out for assistance. Thank you once again. Sincerely, Glenn "G.L." Moss, Jr. General Manager Moss Bros. CDJR 951-688-6200 x1122 GL@MossSavings.com
Chrysler Recall
I was very satisfied with the service. Also was happy with the time it took to complete the service. I would very much recommend this dealership to my friends. Also, the service personnel was very friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Nathaniel, My name is G.L. Moss I am the General Manager of Moss Bros. CJDR in Riverside. I want to thank you for not only allowing Moss Bros. to earn your business but for also taking the time to leave us a positive review. If there is ever anything we can do for you please do not hesitate to reach out. 951-688-6200. Thank you once again and have a great rest of your day.