Reviews
Write a reviewGreat Experience
Fastlane Performance had 2 cars that was on my car shopping list. When we got there we were greeted by Justin and he gave us all the information on both cars and showed us all the features. Then he brought us the keys to both cars for test drives. No pressure to buy Justin told us to take our time and make sure which car we liked the best. The service was great. We loved the Honda so that's the one we bought. The paper work was easy even gave us 30 day tags. Hands down best experience ever buying a car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the business enjoy your Honda!!!
Back again
I bought a car from Fastlane in July of 2012 for myself was very satisfied. I'm a single mother of 2 and needed another car for my teenage daughter so I went back here to see what they had. Great service and remembered us from the first time. I bought our second car from them so far so good. They saved us $$$ A+ in my book
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A pleasure to deal with. A+ in our book too! Another satisfied customer
My first truck!
I was looking for my first truck when I found fastlane. I emailed and got a quick response, then traveled down the next day to take a look at a Toyota tacoma. They let me take a test drive with out a salesman riding along. It was nice I got to test the truck out the way I wanted. I took then toyota by for my dad to see at his work he approved. They held the truck till my dad and i made it back by to pick it up on Saturday. Easy to deal with. The truck runs great. I would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Cameron! We know you were happy to get a Tacoma first your first truck. Have fun with it come back anytime for those set of wheels and mud tires.
Honesty and great service
Recently stopped by fastlane to look at a F350 Diesel truck wasn't looking to buy that day but the knowledge and customer service won me over. Plus the truck was priced way under book and that made it a no brainer. Sold!!! I love my new truck thanks guys Big Dave
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks big Dave we are glad you love the diesel truck. Thanks for the purchase come back anytime we will find your wife that Mercedes she's been looking for.
We love our Nissan Pathfinder
Me and my wife were shopping for a SUV and we ran across these guys online. Stopped by and took a test drive. Great customer service and made us a great deal on a Nissan Pathfinder. We made the purchase can't thank you guys enough saved us a lot of money. A+ in our book!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No thank you very pleasant people to deal with I hope your wife loves her new SUV. Stop back by anytime.
Great BMW
Would like to say thanks to the guys at Fastlane for the great experience of buying a used car. If you are looking for a used car stop here first. I got a great deal on a 745 BMW. I test drove the car for an hour no problems. Justin worked us a great deal knocked some cash off the car too. Cash talks as they say. They even gave me 30 day tags free. Would recommend good customer service.Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks mr. Howard we enjoyed meeting you. Thank you for purchasing the BMW.
Best deal lifted truck
My wife and I drove up from Blacksburg to look at a lifted Ford f-150 that Fastlane Performance had for sell. The truck was nice they let us take a test drive and we loved the truck. They were easy to work a deal with. We purchased the truck and drove it home no problems.. I also recommend my sister to them she bought a Honda civic. Nice dealership would recommend A++++
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the purchase. Very Respectful. Give us a call any time. We appreciate your business!! Thanks again
Stand-up Dealership
My wife and I actually purchased 2 BMWs from Fastlane Performance within a 3 week timeframe. I bought a 2000 528i for myself and we bought her a 2002 330i. They both have been solid cars thus far (at the time of review we have had cars less than 1 month). Justin and the owner (I think his name is Wallace) were both honorable and fair in their dealings. First, both cars were priced well below book value and were in great condition. The 528i had some rough spots on the rear bumper but their online pictures clearly showed this so there were no surprises when I saw the car up close. Wallace responded almost immediately when I sent the email inquiring about the vehicles. Once he realized I was a serious buyer, he held the car(s) until I could make the drive to look them over and purchase them. Justin is knowledgeable and allowed us to test drive the cars without the distraction of having the salesman ride along with you. Overall, I was truly pleased with my experience and I would check with Fastlane, first, when I am ready to purchase another vehicle. The only thing I would recommend is that the vehicles be given a good detail and shampoo the carpets before they sell to the customer. Overall though, these guys were great and I would recommend them if you are in the market for a good used car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the purchase of the Subaru Sarge and Noni nicest people on earth. Very Respectful. Give us a call any time. We appreciate your business!! Thanks again
Best Customer Service Ever
We just purchased a BMW 4x4, X5 a copule of weeks ago from Fastlane Performance. I found the vehicle on Cars.Com. Prior to visiting their lot I had dealt with Duncan Auto Used Cars in Christiansburg and couple of other large dealerships. Our experience prior with Duncan was awful. I had inquired about the vehicle via e-mail and quickly got a reponse and a phone call from the owner and Justin. We went by the same day. Justin was waiting on us he had the keys ready for us to test drive and the car was detailed. Justin was very pleasant, honest, friendly, professional but yet down to earth and caring during the entire process. We negotiated a deal all of us could live with and we were very happy of the out come and left that day with the vehicle. I'm really enjoying the vehicle and have not had any issues. He even allowed us to take it to an outside mechanic for a second opinion. I would highly recommend you going there rather than going to a large dealership where you are treated with respect and not pressured. I found in dealing with a large dealership it's not about you as customer it's about the sell filled with untruths. Keep up your terrific business!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the purchase of the Subaru Sarge and Noni nicest people on earth. Very Respectful. Give us a call any time. We appreciate your business!! Thanks again
good prices and great customer service
i was looking for a new vechile for my family that we all could fit in as we are a growing family. i saw on here that fast lane had a good selection of suv's that had third row seating. me and the wife took a 45min ride to their dealer ship was met on the lot as soon as we got there with great customer service. the sales man helped us as we looked at several suv's and test drove 3 or 4 of there suv's. we finally settled on the one for us and thanks to a great saleman (justin) made us a deal we couldnt refuse. bought an 02 yukon denali with free 30 day tags. thanks fast lane performance now my family can all ride together A++++++ dearler ship.i would recomment that anyone looking for a vechile go here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the purchase of the Subaru Sarge and Noni nicest people on earth. Very Respectful. Give us a call any time. We appreciate your business!! Thanks again