Reviews
Write a reviewGreat buying experience!
Good buying experience. Joe was helpful. I would recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
One of the best dealerships I work for
Doug and Jason was one of the best employer I ever work for ever truck and car they get in they take it to the shop and make sure evert thing working good in it like it was their own personal vehicle so if anybody is looking for a good truck or car I'd recommend going to see doug are Jason they will not let you down they are two of the most honest people I've met in the car business
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Buying a Used Truck
I live in MD and had to purchase the vehicle sight-unseen. I was able to have a local mechanic go and check out the truck for me. After a brief and painless negotiation we were able to settle on a price and move forward with the deal. I was able to have my mechanic pick up the truck for me to do the few repairs that were needed. All in all a very wonderful and stress free purchase. Thanks Doug!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words.
Quality Vehicles and Quality People
I just recently bought a Chevy Silverado at Summit Motorcars. Doug, the owner, was great to work with. I came to look at the vehicle at night when it was dark out and Doug allowed me to bring the truck inside his garage to look it over and even got me a dolly to allow me to look under the truck. He was very honest about the vehicle and was not "pushy" at all. The buying process was the easiest buying process we have been through when buying a vehicle. After buying the vehicle, I took it to my local repair shop to get it all checked out. Everything checked out to my expectations and was re-assured when my repair shop said that it was a great buy. Doug was there to answer any questions throughout the entire process. Even the few I had after buying the vehicle. Him and his employees really do stand behind their quality vehicles they sell. I already have, and will continue to refer them to anyone looking to buy a quality used vehicle....Especially a used truck. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer beware
We really liked the dealership. It was very cute and nicely decorated. The vehicles were in great shape and beautifully detailed. We drove about 35 mins to look at an SUV that they had listed. My wife had talked to Doug (The Owner) on the phone prior to us driving there. We got there test drove the SUV my wife loved it and told them to run our credit (he did that night) and talk to their bank in the morning to work on financing the portion we weren't paying for. I called my car repair shop and scheduled an appointment to have it inspected and then I called Doug. He interrupted me mid sentence and said I was meaning to call you. Someone came in last night and put money on the SUV and bought it. I asked why didn't he call us and give us the option to put money down ( putting money down was never mention by Doug and his son to us) He said it was too late to call. I don't personally think that is a good way to do business. I guess it was to our benefit to find out how Doug conducts business now rather then later.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We really appreciate all the kind words in this review. I am not sure why it is titled Buyer Beware. Ryan and his wife did look over the SUV and test drove it. We agreed on a price. I could not get exact financing numbers on the spot because it was after banking hours for the day. They expressed some concerns about a dent (tiny ding) in the side and some small paint chips on the hatchback. They did have me submit a credit application to the bank so they would have exact payment numbers the next day, but they wanted to think about it before they made a decision to buy. We have a low pressure sales approach, so we do not pressure our customers "to sign here and leave a deposit" until they are ready to buy. Mr Ryan and his wife were well aware that we only had one vehicle on the lot like what they were looking for. And it was priced very well and in excellent condition. They never asked me to "hold" it for them. They left saying that they were going to think about it. About a half hour later another couple came in to look at the same vehicle and bought it.
CLEAN TRUCK!!!!!!!!!!!
I drove all over Ohio looking for a nice clean truck before I found Summit. A lot of dealers claim to have clean trucks but Summit truly has nice clean trucks and friendly honest people. I will be back next time I need a truck. Highly recommended!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words Craig. We work hard to advertise our vehicles exactly as they are. We are not trying to get customers to come to our lot just to sell them something.
So easy to Work With!
My buying experience was wonderful at Summit Motorcars! Doug was so easy to work with and made my buying experience a breeze. I would highly recommend them to anyone looking for a car. Any questions I had were answered honestly and I left with a smile and a new car! I am sure I will go back to them for any car needs I have. Jane
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What a great buy!!!!!!
I was so impressed with Summit!!! We have been looking for a Toyota Tacoma for months!!! We found everything we was looking for in a great truck Summit had!!! Doug was great man who helped us purchase the Toyota. He was so helpful! Not pushy at all and was very honest. I love that in a car salesman. ( you don't find that anymore). I felt very comfortable with my purchase and I am looking forward to doing business with them again!!! Thanks again Summit! You made my truck buying experience perfect!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Nice Cars at Summit Motorcars!
Just started my search for a car on Cars.com, and found this dealer. Went to Summit Motorcars and they have very clean vehicles at low prices. I did not buy yet, as I'm still looking, but have not found anything as nice, any where else. I believe I will end up buying there, and highly recommend you search this dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We appreciate you sharing your first impression of us and we look forward to making your car buying experience pleasant and satisfying.
Very Friendly
I give Summit Motor cars an Excellent Review! This is an outstanding business with great service and truley honest people. If they dont have what your looking for they will gladly find it for you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase