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Toyota of the Desert

(274 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–8:00pm Closed

Reviews

(274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Exceptional customer service

Professional warm friendly staff right from the time we stepped onto the lot. Our sales associate Nathan conducted himself in a friendly professional mannerism, knowledgeable in his field. Alloted time for shopping thus making it a positive experience. Thank you Nathan at Toyota of the Desert.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Just bought my first car!!

Ella Collie is the BEST Service Center Representative! She is considerate to her customers' time and concerns, while still communicating amicably with all whom she interacts with with a smile. Maria in sales needs to learn to share the initial info she learns from a client with the second point person that way customers do not have to repeat themselves from salesperson to salesperson and no extra time needs to be wasted. Drew was very helpful and patient in sales, though most of the time I felt as if he was not actually interested in helping me get a new car suited to my needs and comparable to my old car and although I appreciated not being made to feel rushed in the sale, there were a lot of moments when Drew left us at his desk for quite an inordinate amount of time. Entire sale took about 4 hours, which seems rather ridiculous to me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Good

Very helpful and everybody was very nice. It was just really great and they did a really good job and I just love their car selections.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional

By far the most enjoyable experience buying a car ever ! Gil , Nicholas , and Alex were professional and very helpful. We purchased a 2017 Tundra and are really happy. The staff at Toyota make the difference! We will be sending our friends and family to Toyota of the desert for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

EXCELLENT COSTUMER SERVICE

Grisrod30 Toyota of the desert has a excellent customer service, I will recomend them to anybody to visit them before buying a car for a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

No pressure salesman

This was my second buying experience at this dealership, and the main reason I went back was the salesman (Floor Sales Manager) Jerry Rushing. Not your typical high pressure car salesman. Another great experience! I highly recommend Toyota of the Desert over I10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Gave my daughter terrible deal -

Gave my daughter a 17 k car added 10k of b.s. maint programs- 12.5 % interest- then two weeks later called said can't finance- bring car back - a scam !!!- so dad goes to buy car for her with credit union cert. for 50 k approved-THEY LIED !!! - RAN MY CREDIT TWICE !!! knocked off all the maint progams for 10 k - got car back down original price 17 k- screw them and their american flag foreign b.s. !!! -

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent service!

Toyota of the desert has a excellent customer service, I will recomend them to anybody to visit them before buying a car anywhere else, I'm very happy with the deal they gave me. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent

All of the staff makes you feel welcomed and comfortable. We are extremely pleased with Nathan Beck he is so friendly and goes beyond to help you. This is the second car we buy from him and for sure would recommend and buy from him again. All the staff is amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Love my Toyota!

Johnny Aguilar from Toyota of the Desert was! Was very attentive to all our needs while shopping for our car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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