Reviews
Exceptional customer service
Professional warm friendly staff right from the time we stepped onto the lot. Our sales associate Nathan conducted himself in a friendly professional mannerism, knowledgeable in his field. Alloted time for shopping thus making it a positive experience. Thank you Nathan at Toyota of the Desert.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just bought my first car!!
Ella Collie is the BEST Service Center Representative! She is considerate to her customers' time and concerns, while still communicating amicably with all whom she interacts with with a smile. Maria in sales needs to learn to share the initial info she learns from a client with the second point person that way customers do not have to repeat themselves from salesperson to salesperson and no extra time needs to be wasted. Drew was very helpful and patient in sales, though most of the time I felt as if he was not actually interested in helping me get a new car suited to my needs and comparable to my old car and although I appreciated not being made to feel rushed in the sale, there were a lot of moments when Drew left us at his desk for quite an inordinate amount of time. Entire sale took about 4 hours, which seems rather ridiculous to me.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very Good
Very helpful and everybody was very nice. It was just really great and they did a really good job and I just love their car selections.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional
By far the most enjoyable experience buying a car ever ! Gil , Nicholas , and Alex were professional and very helpful. We purchased a 2017 Tundra and are really happy. The staff at Toyota make the difference! We will be sending our friends and family to Toyota of the desert for sure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
EXCELLENT COSTUMER SERVICE
Grisrod30 Toyota of the desert has a excellent customer service, I will recomend them to anybody to visit them before buying a car for a good price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure salesman
This was my second buying experience at this dealership, and the main reason I went back was the salesman (Floor Sales Manager) Jerry Rushing. Not your typical high pressure car salesman. Another great experience! I highly recommend Toyota of the Desert over I10.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gave my daughter terrible deal -
Gave my daughter a 17 k car added 10k of b.s. maint programs- 12.5 % interest- then two weeks later called said can't finance- bring car back - a scam !!!- so dad goes to buy car for her with credit union cert. for 50 k approved-THEY LIED !!! - RAN MY CREDIT TWICE !!! knocked off all the maint progams for 10 k - got car back down original price 17 k- screw them and their american flag foreign b.s. !!! -
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent service!
Toyota of the desert has a excellent customer service, I will recomend them to anybody to visit them before buying a car anywhere else, I'm very happy with the deal they gave me. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
All of the staff makes you feel welcomed and comfortable. We are extremely pleased with Nathan Beck he is so friendly and goes beyond to help you. This is the second car we buy from him and for sure would recommend and buy from him again. All the staff is amazing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love my Toyota!
Johnny Aguilar from Toyota of the Desert was! Was very attentive to all our needs while shopping for our car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase