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Toyota of the Desert

(274 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–8:00pm Closed

Reviews

(274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I should have gone to I-10 toyota instead. Geromino sold...

I should have gone to I-10 toyota instead. Geromino sold us a car Oct 27, he had me look for scratches still not fix and promise a dash cover. I think we were just his commission $ sign to him . I hate the car . I would never recommend any one to him or the dealer. He played us a fool. He's a very good sales person .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very sorry to see how your last visit with us ended. When you get the chance, please email me at anthonyc@kengarff.com we can discuss what I can do for you in order to make your future experiences with us better, thank you. – Anthony Caridi, General Manager

No after sale service. My sale representative , Anthony,...

No after sale service. My sale representative , Anthony, was unreachable after he sold the car and got commission. I tried to call him and text him many times, no reply ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Were very happy with all the employees. Just wish they...

Were very happy with all the employees. Just wish they didn't loose all my keys that the odyssey key was on the key ring

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have been to so many dealerships and so far Toyota of...

We have been to so many dealerships and so far Toyota of the Desert has been the best. Excellent Team in Sales. Will definitely recommend to our family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car buying experience !!! Teo was very attentive...

Great car buying experience !!! Teo was very attentive and always responded in a timely manner. He was efficiently managing 2 customers at the same time on the day that we purchased our Camry XSE. John (Finance) was thorough & a whiz at number crunching. Thank you to both for an Exceptional car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dear John

John was very professional and friendly. I greatly appreciate John taking extra time to explain our options and the patience he had while doing this with two small kids in the room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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John was very professional and friendly. I greatly...

John was very professional and friendly. I greatly appreciate John taking extra time to explain our options and the patience he had while doing this with two small kids in the room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

Staff was courteous and professional. They provided financing options. I valued John Escano explanation during loan signing. Victor Lopez was able to show us good car options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast and efficient

Made it fast and efficient with Tim Gross! thank you for patiently answering my questions through txt.Since we made all our requirements/documents online,by the time I arrived there,all I have to do is sign!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a Toyota Camry

I would like to thank JD and our sales manager John for such an amazing experience at their dealership in Cathedral City. Loving my new Camry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.