Meet Lisa Norris

I had an exceptional experience at Audi thanks to Lucas, Nacho, and Lisa. Nacho has been my trusted service advisor for the past 13 years, always looking out for my best interest with honesty and care. This time, he introduced me to Lucas, who was incredibly professional and attentive. Lucas helped me find the perfect car and took the time to walk me through all its features, ensuring I felt confident and informed. Lisa made the paperwork process seamless—she was efficient, thorough, and made sure I understood every document I was signing. I’m truly grateful to all three of them for making this such a smooth and positive experience. Thank you for going above and beyond.

From my first experience until driving the car home I found the team to be knowledgeable, helpful and genuinely interested in meeting my needs.

Lucas was extremely helpful in my car buying experience. My car drive wonderfully and I can’t wait to take a road trip.

I'm in awe of the red carpet treatment I received from my sales person Lucas. The experience from the start to pulling away in my new car while seeing waving smiles in my rear view mirror couldn't have been scripted better. I never felt uncomfortable or unwelcome even for a second. Lucas listened to my needs and simply answered them all. Going to the dreaded finance office was also extremely quick, effecient and Lisa made sure I was comfortable and new my options instead of force feeding them on me. Thank you for making this a visit worth writing a review about!

Lucas at Audi San Diego made the experience of purchasing my first Audi simple and enjoyable. I am beyond pleased with the level and quality of customer service. This experience truly exceeded all of my expectations and previous car shopping experiences. Above all, Lucas was absolutely professional, understanding, and attentive from the moment I stepped into the dealership and throughout the entire purchasing process. Thank you again Lucas!!!

Really great representative, very attentive, everything was handled very smoothly. The dealer found my ideal car and we were able to get a great deal. Very grateful to Lucas and the Audi team!

Great customer services, they provide Uber, a place to stay there with snacks, gives you the car washed, and the advisor was great.

Very Happy with the sales associate and the dealership for the smooth and easy purchase of my new Audi Q7. Right from the time we were evaluating the vehicle, the associate was very supportive and accommodated our multiple visits including arranging a test drive and showing us multiple vehicles. I would recommend the dealership to anyone looking to evaluate or purchase a new Audi.

Great sales team from the go , professional and courteous. Very easy to make your purchase.

Excelente and experienced staff. Mario, the lead senior salesperson was incredible. We felt no pressure but received excellent customer service. The entire staff, including management worked tirelessly to make sure our experience was nothing short of exceptional. We will be lifetime Audi customers. Highly recommend. Best customer experience my wife and I have encountered.