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Meet Jose Ramirez

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Audi Brand Specialist
(38 reviews)

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Reviews

Found a used vehicle on their web site on a Tuesday, flew

Found a used vehicle on their web site on a Tuesday, flew to San Diego on Thursday evening, anxious to ‘get on the road’ to drive home that night. They were extremely accommodating in expediting the entire process. What they said, they did, and extremely professionally. They are honest, transparent and kind. Doesn’t get any better than that. Giving Lucas, Jose and Lisa a big thumbs up!👍🏽

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Punam, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jose Ramirez made the entire experience very seamless and

Jose Ramirez made the entire experience very seamless and low pressure. He was very knowledgeable of the vehicles and really just acted as a trusted advisor through the process. I would happily recommend others to visit him and Audi San Diego. Joyce in the finance department was also very helpful and low pressure when explaining the additional add on items available to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Alex, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

I was interested and actively looking for an Audi A6

I was interested and actively looking for an Audi A6 Prestige 55TFSi which I found online @ Audi San Diego. The 2021/12 edition was not yet on display however Jose supported me upfront with images and provided all information needed which eventually convinced me to drive down south from San Clemente. Before we went for a test drive all my questions were answered in great detail by Jose, he left me enough time to familiarize myself with all the excellent gadgets of this great car before we took it for a 20min ride. The safety features along with all the extras convinced me to seal this deal the same day with the support of Joyce Jung. Thanks everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Audi San Diego! We are always more than happy to assist you if anything else comes up. Take care!

Top notch dealership.

Top notch dealership. Everyone I dealt with was courteous, friendly, knowlegeable and helpful. Couldn't ask for much more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Charles, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Daniel and Jose were extraordinarily helpful through the...

Daniel and Jose were extraordinarily helpful through the entire process from selecting the right Q5 all the way to delivery. Absolute Professionals! Our family has waited for this car and Audi San Diego made it a smooth, fast and stress free process. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Scott, we're happy you found our staff to be so supportive during your experience here at Audi San Diego. We are always more than happy to assist you if anything else comes up. Take care!

Best Audi experience Thanks

I really like that Audi comes and picks up your car for a service and then deliver it back to your home with a no charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Price ended up higher than we were told before we went...

Price ended up higher than we were told before we went in, vehicle needed tires and alignment within the first 1000 miles. The car pulled to the right on the test drive, and a one inch cut in the tire was noted but we were told the car just had an alignment and two new tires and the cut was superficial.. Turned out the alignment was out and the right front tire was ruined as a result

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience A+++

I found the car I wanted on their website and reached out to a salesperson for more details. Jose Ramirez took care of everything I asked, and made the deal incredibly easy and smooth to get done. He went above and beyond by taking detailed photos and videos of the car to ensure I saw every angle and detail of the car. This was extremely important since I was coming from out of town and hoping to purchase this car and drive it right back home asap. I've never spent less time in a dealership getting a really satisfying deal done, and everyone I dealt with was amazing, polite, and thoughtful. Joyce in Finance was also amazing, and made the process as painless as purchasing a car can be! Thanks for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Harrise we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Disappointing experience while paying CASH for 2 A-3’s,...

Disappointing experience while paying CASH for 2 A-3’s, in comparison of my leased Q8 in 10/2019 ... the Q8 was as smoothe as can be and everyone hustled to make the deal work. I found the energy about sending 2 vehicles during these most uncertain economic times, I would have thought Audi SD would have been thrilled with an all cash deal but... not so much🤬

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very clever sales person.

I got there by mistake. I was going to a different dealership. All of the sudden I am signing paperwork to buy a car. All due to Joe's excellent customer service and dedication to find the right monthly payment. He went back and ford to find the right bank and deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.