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Royal Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (98 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (98 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Will be buying here again

Within an hr we came out with a truck in hand...Great place if you have little down or bad credit...Will be buying here again...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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my third time

Came to royal automotive for my third time And like the first two times They were able to help me into a vehicle the same day, very easy process. They also worked with me in financing the vehicle. Jesus Hernandez is the gentleman that helped me this time, he was great help in explaining the details about all the vehicles I was interested in without any pressure at all. I highly recommend royal automotive Thank you Tony V.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Better than best!

The way car buying should be! They didn't have exactly what I was looking for but offered to take down my requirements and desires and not even 2 weeks later, Jay D Ray called me that they have a vehicle I may be interested in. It was EXACTLY what I wanted in my new vehicle! There is a reason they have such great reviews!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great deal on Porche Cheyenne

Rocio helped me with this purchase. She was very professional. Attentive without being pushy. We were able to settle on a price that was fair and I think a good deal. Inspecting the SUV, test drive, negotiating and paperwork took about an hour. If your looking for a used car dealer with great selection and service I recommend you go to Royal Automotive and ask for Rocio.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent.

Excellent. They called me back immediately and the online credit approval was completed and approved in less than 30 minutes. When I drove down to pick up the car they had everything ready and the whole process and paperwork took less than 30 minutes. My trade in car died on the way down and I feel they still gave me a fair trade in value. Professional, friendly, no pressure and fast. I would definitely buy a car from them but I love my new Audi S4 I won't be needing one for a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great, Passionate Service

I recently went to Royal Automotive just to look at a car I had observed from the street. I was greeted by a nice guy named Jesus. We quickly found that car to be out of my price range. Once he found out out what I was able to spend, Jesus showed me an outstanding vehicle! I test drove it and loved it! Jesus and the owner worked hard to find me the best deal possible and even offered to help me unload the stuff from my old car into the new one. I drove the car off the lot that day. I later found out that a co-worker had purchased from them. Upon talking to him, I found that he had purchased not one, but 3 cars from them in the past and he was very satisfied. Since I purchased the car, I've found it to be in great condition. I definitely recommend this dealership. The cars are good and you'll be treated very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service, honest dealer!

My children highly recommended Anwar for his honesty and great customer service. I understand now why they have been buying their automobiles from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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a very pleasant experience

I was incredibly skeptical about buying a vehicle from a small dealer and I don't know why, maybe it was family always saying they would rip me off, but I had a very pleasant experience with the sales team there and I even talked to the manager who was happy to see me. They even bought me brand new all season tires for my car and negotiated a good price for me. I was very satified and would most likely do buisness with them again if I stay in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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made me feel comfortable

OH MAN , OH MAN I JUST MET THIS DUDE JESUS HE HELPED ME TO GET THE CAR. THAT I WANTED , this guy made me feel comfortable during the process of finding my first car. I will definitely recommend Jesus Arollo to anyone with out a doubt!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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the best experience I have had in a long time with

I would have to say this has been the best experience I have had in a long time with a car dealer. Great inventory clean cars great sales staff. There was no pressure to buy the worked with me to get where I felt comfortable in pricing of my vehicle. I would strongly refer my friends and family to royal motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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