Reviews
Both the sales manager Lindsey and salesman TJ were top
Both the sales manager Lindsey and salesman TJ were top notch. We made a deal within about 15 minutes and everything was handled with professionalism and courtesy.
Both the sales manager Lindsey and salesman TJ were top
Both the sales manager Lindsey and salesman TJ were top notch. We made a deal within about 15 minutes and everything was handled with professionalism and courtesy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Marley! We're thrilled to hear that both Lindsey and TJ provided you with such excellent service at John Hiester Chevrolet Lillington. It’s great that everything went smoothly and that you found our team to be professional and courteous. We appreciate your feedback and look forward to seeing you again! Sincerely, John Hiester Chevrolet Lillington Team
I have been doing business here since around 2017.
I have been doing business here since around 2017.. Super content with the service department. Jennifer went above and beyond today. She gave me a quote, kept me informed and got my vehicle back to me within the estimated time. She even excitedly told me she quoted a little high on one of the services. That ended up saving me almost $200 when all was said and done.
I have been doing business here since around 2017.
I have been doing business here since around 2017.. Super content with the service department. Jennifer went above and beyond today. She gave me a quote, kept me informed and got my vehicle back to me within the estimated time. She even excitedly told me she quoted a little high on one of the services. That ended up saving me almost $200 when all was said and done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us at John Hiester Chevrolet Lillington. We truly appreciate your loyalty since 2017! It's wonderful to hear that Jennifer provided exceptional service and kept you informed throughout the process. We strive to deliver value and transparency to our customers, and we’re glad she was able to save you money. We look forward to assisting you again in the future! Sincerely, John Hiester Chevrolet Lillington Team
I purchased my car from the Fuquay John Heister
I purchased my car from the Fuquay John Heister Dealership a year ago. I have to say that I am very satisfied with the service I have received from day one! It has been conveinent to use their valet service to have my car serviced at the Lillington location. I get reminders via mail and texts to have my car serviced. They make it easy to set the appointments and they communicate with me throughout the process. I highly recommend John Heister Dealerships!
I purchased my car from the Fuquay John Heister
I purchased my car from the Fuquay John Heister Dealership a year ago. I have to say that I am very satisfied with the service I have received from day one! It has been conveinent to use their valet service to have my car serviced at the Lillington location. I get reminders via mail and texts to have my car serviced. They make it easy to set the appointments and they communicate with me throughout the process. I highly recommend John Heister Dealerships!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Sherri! We're thrilled to hear that you've had a great experience with John Hiester Chevrolet Lillington and our valet service. It’s fantastic that our reminders and communication made your car servicing seamless. We appreciate your recommendation and look forward to seeing you again for your next appointment! Sincerely, John Hiester Chevrolet Lillington Team
They are always friendly and helpful with getting my
They are always friendly and helpful with getting my vehicle in and out in a timely manner.
They are always friendly and helpful with getting my
They are always friendly and helpful with getting my vehicle in and out in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about our team's friendliness and efficiency. At John Hiester Chevrolet Lillington, we strive to provide excellent service and ensure your vehicle is taken care of promptly. We look forward to seeing you again for your next visit! Sincerely, John Hiester Chevrolet Lillington Team
Great place to buy a vehicle, staff are great, easy to
Great place to buy a vehicle, staff are great, easy to work with and very accommodating
Great place to buy a vehicle, staff are great, easy to
Great place to buy a vehicle, staff are great, easy to work with and very accommodating
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you found John Hiester Chevrolet Lillington to be a great place to buy a vehicle. Our team strives to be accommodating and make the process as easy as possible. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, John Hiester Chevrolet Lillington Team
THE SALE PERSON WAS VERY GOOD AT HIS JOB AND GOT THE
THE SALE PERSON WAS VERY GOOD AT HIS JOB AND GOT THE PRICE RIGHT FOR ME
THE SALE PERSON WAS VERY GOOD AT HIS JOB AND GOT THE
THE SALE PERSON WAS VERY GOOD AT HIS JOB AND GOT THE PRICE RIGHT FOR ME
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that our salesperson provided excellent service and was able to get you the right price. We truly appreciate your support for John Hiester Chevrolet Lillington. We look forward to assisting you again in the future! Sincerely, John Hiester Chevrolet Lillington Team
I am not a robot or an automated message, just a real
I am not a robot or an automated message, just a real human who bought a truck from here. I usually do not leave reviews about things but just had to share, I Had a great experience at this dealership, especially thanks to Kenny who took good care of me, I did not feel pressured or pressed to buy. They also had the jeep gladiator Mojave in a specific trim level I was looking for at a great price in stock. Will return for future car purchase again!
I am not a robot or an automated message, just a real
I am not a robot or an automated message, just a real human who bought a truck from here. I usually do not leave reviews about things but just had to share, I Had a great experience at this dealership, especially thanks to Kenny who took good care of me, I did not feel pressured or pressed to buy. They also had the jeep gladiator Mojave in a specific trim level I was looking for at a great price in stock. Will return for future car purchase again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at John Hiester Chevrolet Lillington, especially with the help of Kenny. It’s fantastic that we had the Jeep Gladiator Mojave in the specific trim you were looking for at a great price! We appreciate your feedback and look forward to assisting you with your future car purchases. Safe travels in your new truck! Sincerely, John Hiester Chevrolet Lillington Team
Paul and his team are awesome to work with!
Paul and his team are awesome to work with! Thank you!! I’m excited about my car!
Paul and his team are awesome to work with!
Paul and his team are awesome to work with! Thank you!! I’m excited about my car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We’re thrilled to hear that you had a great experience with our team at John Hiester Chevrolet Lillington. Enjoy your new car, and we look forward to seeing you again soon! Sincerely, John Hiester Chevrolet Lillington Team
May 17 2024 I took my brand new 2020 Silverado in cause I
May 17 2024 I took my brand new 2020 Silverado in cause I noticed the oil was fingernail deep on oil stick well they find had a oil cooler leak under warranty. So did oil change and was told part was being ordered well 9/1/2024 after leaving from getting my wife's oil changed I mentioned as to why has no body notified me if part came in so the parts manager apparently went to parts side of dealership and find one was put on that Monday on labor day. So that's my 4 stare review and is the only issue I have had and been a customer of heisters since early 2000's would I continue to use heisters chevy yes I would
May 17 2024 I took my brand new 2020 Silverado in cause I
May 17 2024 I took my brand new 2020 Silverado in cause I noticed the oil was fingernail deep on oil stick well they find had a oil cooler leak under warranty. So did oil change and was told part was being ordered well 9/1/2024 after leaving from getting my wife's oil changed I mentioned as to why has no body notified me if part came in so the parts manager apparently went to parts side of dealership and find one was put on that Monday on labor day. So that's my 4 stare review and is the only issue I have had and been a customer of heisters since early 2000's would I continue to use heisters chevy yes I would
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're glad to hear that you have been a loyal customer of John Hiester Chevrolet Lillington since the early 2000s and that you would continue to use our services. We appreciate your understanding regarding the oil cooler leak and the parts order. Your feedback helps us to improve our communication and service. If you have any further questions or need assistance, please feel free to reach out to us anytime. We look forward to serving you again! Sincerely, John Hiester Chevrolet Lillington Team
Great customer service and detail oriented to customers
Great customer service and detail oriented to customers needs. Professional and knowledgeable with their service
Great customer service and detail oriented to customers
Great customer service and detail oriented to customers needs. Professional and knowledgeable with their service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Rhonda! We're thrilled to hear that you experienced great customer service at John Hiester Chevrolet Lillington. Our team prides itself on being professional and attentive to our customers' needs. We appreciate your feedback and look forward to serving you again in the future! Sincerely, John Hiester Chevrolet Lillington Team