Reviews
Mike, my service rep is very knowledgeable very
Mike, my service rep is very knowledgeable very personable and treats. The customer very well..
Mike, my service rep is very knowledgeable very
Mike, my service rep is very knowledgeable very personable and treats. The customer very well..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Mike at Kearny Mesa Acura was extremely helpful in
Mike at Kearny Mesa Acura was extremely helpful in getting my car in for servicing and getting me a loaner car when originally I stated that I didn’t need one.
Mike at Kearny Mesa Acura was extremely helpful in
Mike at Kearny Mesa Acura was extremely helpful in getting my car in for servicing and getting me a loaner car when originally I stated that I didn’t need one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Thanks for trusting Kearny Mesa Acura with your car service needs. Our team is always here to lend a hand and make things as convenient as possible.
I came in for a transmission fluid change, expecting it
I came in for a transmission fluid change, expecting it to take over an hour. The team got me in and out in a little more than 30 minutes. Prompt and friendly service.
I came in for a transmission fluid change, expecting it
I came in for a transmission fluid change, expecting it to take over an hour. The team got me in and out in a little more than 30 minutes. Prompt and friendly service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience. We're pleased our team at Kearny Mesa Acura could assist you efficiently and promptly.
Great service and comfy waiting area where you can work
Great service and comfy waiting area where you can work or relax and help yourself to some complimentary coffee/snacks. I feel good about bringing my car to a place I can trust.
Great service and comfy waiting area where you can work
Great service and comfy waiting area where you can work or relax and help yourself to some complimentary coffee/snacks. I feel good about bringing my car to a place I can trust.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
We're glad to hear you feel good about bringing your car to Kearny Mesa Acura. It's great that you enjoyed our waiting area and the snacks. Wishing you safe travels!
Sydney was very helpful as we were visiting from out of
Sydney was very helpful as we were visiting from out of town and in a precarious predicament with possibly extensive repairs to our transmission. Mike our service rep offered a loaner while we were in town which was an unexpected surprise. Our fix ended up being an inexpensive software update but we really appreciated Mike getting us in and getting our car completed so we wouldn’t have any issues on our drive home.
Sydney was very helpful as we were visiting from out of
Sydney was very helpful as we were visiting from out of town and in a precarious predicament with possibly extensive repairs to our transmission. Mike our service rep offered a loaner while we were in town which was an unexpected surprise. Our fix ended up being an inexpensive software update but we really appreciated Mike getting us in and getting our car completed so we wouldn’t have any issues on our drive home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased our team assisted you during your visit and that the solution ended up being a simple fix. We understand how important it is to have peace of mind while traveling and are glad we could assist with a loaner. Safe travels from all of us at Kearny Mesa Acura.
Very nice service and good attitude to serve the customer
Very nice service and good attitude to serve the customer give great advice to improve customer satisfaction
Very nice service and good attitude to serve the customer
Very nice service and good attitude to serve the customer give great advice to improve customer satisfaction
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Kearny Mesa Acura.
Brian was nice, professional and provided excellent
Brian was nice, professional and provided excellent customer service. He explained well what was done to the car and how to avoid issue moving forward.
Brian was nice, professional and provided excellent
Brian was nice, professional and provided excellent customer service. He explained well what was done to the car and how to avoid issue moving forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kearny Mesa Acura. We look forward to having you as one of our valued customers for many more years to come!
They were fast and very friendly.
They were fast and very friendly. We didn’t have to wait long for the service.
They were fast and very friendly.
They were fast and very friendly. We didn’t have to wait long for the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Brian Robitaille has been my service advisor for about
Brian Robitaille has been my service advisor for about three years now. He an outstanding Service Consultant with outstanding customer service skills. He is truly knowledgeable about my Acura maintenance issues; Over the years Brain has taken the lead to resolve my Acura issues.
Brian Robitaille has been my service advisor for about
Brian Robitaille has been my service advisor for about three years now. He an outstanding Service Consultant with outstanding customer service skills. He is truly knowledgeable about my Acura maintenance issues; Over the years Brain has taken the lead to resolve my Acura issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Brian at Acura Kearny Mesa is extremely helpful, kind,
Brian at Acura Kearny Mesa is extremely helpful, kind, and responsive regarding the services on my Acura! Highly recommend!
Brian at Acura Kearny Mesa is extremely helpful, kind,
Brian at Acura Kearny Mesa is extremely helpful, kind, and responsive regarding the services on my Acura! Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Kearny Mesa Acura.