Reviews
Salesperson Haley was quite good and pleasant to work
Salesperson Haley was quite good and pleasant to work with. Finance guy played games and made the experience way less pleasant.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello LYNNRIVERS, Thank you for taking the time and sending us your feedback. We look forward to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com
Donald when is the head sales advisors was so kind and
Donald when is the head sales advisors was so kind and courteous and made our time they’re so nice and so did a lot of the other sales people but our own sales person named Johnathan made us feel like he didn’t care to wait on us didn’t care to make the sale of the Lexus was very rude when we asked him if we could get our car washed and in the future we will never use him we will buy Lexus but I gave the overall rating of the dealership a five just because of the other people that were there not because of the person that sold us the car just had to let you know that and I’m glad that you sent a survey or I probably never would have told you and he should have been spoken to about his rapport with his customers because he did not even think us nor shake her hand or say goodbye to me as he left excuse me as we left anyway we bought a Lexus and we’re happy with the car thank you for asking Michelle and Glenn Balfour
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Clean best customer service from David carillo and Donald
Clean best customer service from David carillo and Donald Duck smooth process good pricing thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional customer care from Cortney and her team in
Exceptional customer care from Cortney and her team in handling the sale of my new NX
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership was good lots of use cars and the sales
The dealership was good lots of use cars and the sales person was very friendly and knew bv
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Sales Team.
Great Sales Team. Gary is certainly the best! Courteous, attentive, and gets you exactly what you are looking for in a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored that you chose us here at Lexus Carlsbad for your new vehicle needs. Welcome to the Lexus Carlsbad Family! We look forward to seeing you for your first service and if you need anything in the meantime, please do not hesitate to reach out and let us know!