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Audi Carlsbad

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (112 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 10:00am–6:00pm 7:30am–5:30pm
Tuesday 10:00am–6:00pm 7:30am–5:30pm
Wednesday 10:00am–6:00pm 7:30am–5:30pm
Thursday 10:00am–6:00pm 7:30am–5:30pm
Friday 10:00am–6:00pm 7:30am–5:30pm
Saturday 10:00am–6:00pm 7:30am–3:30am
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Carlsbad from DealerRater.

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Excellent Service!!!!

Wonderful service team! Especially service manager Nick Smith!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tatyana Polovnikova, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

Great Customer Service!!!

It was pleasant as always. Everyone was courteous and respectful. Definitely a very professional crew!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Adebola Osinowo, we are so pleased you enjoyed your visit to Audi Carlsbad! We are always more than happy to assist you if anything else comes up. Take care!

gary linden

aaron has always more than helpful and giving excellant service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gary Linden, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

Audi Carlsbad

Overall great service, knowledge staff, very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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President

I love come to this dealership! Have had my car serviced at Hoehn Audi for well over a decade, bought a new Audi and will continue to come back. All the service personnel are first rate, especially Raymond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

George - Thanks so much for your warm recommendation of the team here at Audi Carlsbad! We are so happy to hear you've had a great experience with us. We hope to continue to serve you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.

Audi Service Review, Tech was Mike

Service was great. All done within the time and cost estimates. Mike, the service technician called right when he said he would.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Angie - We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Thank you for this feedback!

Audi Q-5 Servicing

My Service gentlemen was very helpful, they even washed my car and vacuum it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sim - We are more than glad to be of service. Thank you for your positive review and recommendation of our dealership!

Service

The best! But would like a different loaner car. I drive a q5 and was given an a3.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the feedback, Andrew Gottfried. We strive to provide excellent service to our customers at Audi Carlsbad.

Hoehn Audi Carlsbad

I like the place, people, and professional approach.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Igor Nikoulin, thank you for taking the time to leave us feedback. We appreciate your business and hope to continue providing excellent customer care.

Hoehn -Carlsbad

No other place I would take my car to have it serviced. It is a bit of a drive but entirely worth the time. You will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kristina, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet!