Reviews
Ecellent Service
I took my Honda to this dealership for a recall on fuel pump. Haasan gave excellent customer service, was very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Gloria, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Service
Aaron was very helpful. He got the job done very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to leave us a response, Kamrun! Thank you so much for being one of our valued guests and we look forward to your next visit!
Inspection and maintenance
The inspection and maintenance was performed in a timely manner and the staff is courteous and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking the time to leave us a response, Caren! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Honda CRV
The buying process was very convenient,James our sales person was very helpful. color choices were available. all in all my husband and i had a good experience.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Huma! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service Department at the Honda Nation
I did have a little issue when I went to pick up my car because they could not locate my paperwork. Finally , one of he senior employees came and assisted me and I was out and about 10 minutes. I would say the conditions and workers have their hands full because they are doing a lot of workarounds i order to satisfy their clients.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Stanley, thank you for taking the time to leave a review for us at AutoNation Honda Dulles. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great
Really good service specially from the Alanna and the mechanic
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oscar Castro - Dulles Honda
Oscar was prompt, polite and explained everything clearly. When I was notified that I needed additional repairs beyond the regular service, he explained what those were and gave me pricing. When I asked about doing some of the items and not others he politely provided several quotes for different combinations of repairs, but never pressured me into doing something. Car was delivered on time and run through the car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Car service appointment
It is a very smooth process from the time you arrive to get your car serviced until done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Seth! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service
Fassad was great to work with during my recent service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Judith, thank you for your kind review; we are happy to pass along your comments to Fassad! If you ever need help, just give us a call. Happy motoring!
Car service
Always get my car services with Arron. He?s always on point and helps with pricing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fernando, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!