Camino Real Chevrolet

It was my first time going to this dealership. The experience was great. While I was there, I did not feel pressured to purchase anything. The staff I interacted with was very friendly. I want to thank Chris and Layne for helping us get into our new 2025 Suburban.

Professional, honest, kind,the best financial department, good services, good customer service, good support management

Camino real service center review I've unfortunately found myself returning to this service center repeatedly for the same issue, only to have my concerns dismissed time and again. The lack of resolution eventually resulted in catastrophic failures, including a new transmission and EV battery. They held my car for an entire month during which little to no progress was communicated. After finally getting my car back, it was disheartening to find that the initial problem persisted. As if to add insult to injury, within just 40 miles of driving after the supposed repairs, the check engine light illuminated again. This kind of service is unacceptable, especially when trusting them with such critical repairs. Each visit leaves me with more frustration and disappointment. Despite them having a complete history of my car, the attempts to resolve issues seem half-hearted at best. This experience has convinced me to explore other service centers. I am actively looking for a place that values customer satisfaction and has the expertise to address mechanical issues effectively. In summary, I cannot recommend this service center to anyone who values their vehicle and peace of mind. Save yourself the headache and look elsewhere for competent and reliable service.

I took my 2016 Silverado for a warranty repair I clearly told the advisor Michael serafin please don’t wash it, my truck is black and I know they wash the cars with a brush so I was trying to avoid getting swirls all of my truck and I had just gotten it ceramic coated a few days prior so they I picked up my truck they had washed it and it had a bunch of swirls and scratches so I go talk to the service manager he tells me they could polish it I told him if they polish it the ceramic coating was going to come off he said they couldn’t do anything about the ceramic coating that all they could do is polish it to remove the swirls so if you have black car make sure you tell them to don’t wash it or your going to get it back with a bunch of swirls.

Max is on top of his game. Always attentive to his customers. He makes every experience less stressful and a joy to purchase a car. We’ve been going through Max for a very long time. It’s always a pleasure.

Terrible service I got a oil change here and they never changed my oil filter they are good at charging but not doing a good job

Horrible customer service didn't receive a call back from rep or a message definitely not going back there for service and they had the baseball game on seem to be more focused on the game than attending customers

dropped of my Silverado 2500HD for suspected battery issues and electrical issue I was greeted by Vanessa Garcia at the service desk she was wonderful.

Horrible dealership, worse communication! Service department needs a reboot. No follow up, and lots of excuses when confronted.

Purchased my truck in 2015 from Camino and had all my services done there. Great service friendly professional.