Reviews
Outstanding service!
Outstanding service! Phil in the service dept. is on top of all service issues I had.
Outstanding service!
Outstanding service! Phil in the service dept. is on top of all service issues I had.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi marylouf1356, Thank you for taking the time to leave this 5-star review for us! We appreciate your feedback and are very glad to hear that Phil was able to provide such a great servicing experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!
As always I was very satisfied with the service provided
As always I was very satisfied with the service provided to me. Brian was very informative and helpful!
As always I was very satisfied with the service provided
As always I was very satisfied with the service provided to me. Brian was very informative and helpful!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi bernie1782, Thank you for taking the time to leave this review for us! We are very glad to hear that Brian and the rest of our service team were able to provide such a satisfactory experience for you. If you ever have any other questions or concerns, please feel free to give us a call at any time.
Brian was very helpful in scheduling service for my car.
Brian was very helpful in scheduling service for my car. Communication was great. Highly recommend this service department. I don’t have experience with the sales department YET!
Brian was very helpful in scheduling service for my car.
Brian was very helpful in scheduling service for my car. Communication was great. Highly recommend this service department. I don’t have experience with the sales department YET!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kathart311, Apologies for the late response, but we still wanted to thank you for the review you left us! We are very glad to hear that you had a great experience working with Brian. If you ever have any questions or concerns, please give us a call at any time! We look forward to helping you with your next vehicle purchase in the future!
Viti Volvo is a great place to buy a car or get service.
Viti Volvo is a great place to buy a car or get service. The staff is very efficient and friendly. They explain what was done and make recommendations to keep your car running efficiently. Having a loaner car is also a nice feature.
Viti Volvo is a great place to buy a car or get service.
Viti Volvo is a great place to buy a car or get service. The staff is very efficient and friendly. They explain what was done and make recommendations to keep your car running efficiently. Having a loaner car is also a nice feature.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello ahoys, We apologize for the late response! We still wanted to reply and thank you for leaving this great review for us. We are very glad to hear that you had such a great experience with our service team! If you ever have any other questions or concerns, please feel free to give us a call at any time.
I can’t say enough good things about my buying experience
I can’t say enough good things about my buying experience at Viti Volvo. I was interested in a specific pre-owned vehicle and was very happy with it once I saw it in-person. Viti took the time to make sure that the vehicle was in pristine condition. My sales consultant, Lou Dutra, was excellent and made the process easy to navigate with helpful information and a no pressure experience. I appreciate the ease of finalizing my purchase with Jason, who had everything organized and was very efficient with the financing and paperwork. I drove 40+ miles to see/test drive the car and once again to close the deal, so I was really appreciative of Viti’s delivery service. They dropped the car off right in front of my house and handed me the keys. I have only had the car for 4-5 days and I love it. I would recommend anyone searching for a new/pre-owned car to make a stop at Viti Volvo before making a decision. 5 Stars!
I can’t say enough good things about my buying experience
I can’t say enough good things about my buying experience at Viti Volvo. I was interested in a specific pre-owned vehicle and was very happy with it once I saw it in-person. Viti took the time to make sure that the vehicle was in pristine condition. My sales consultant, Lou Dutra, was excellent and made the process easy to navigate with helpful information and a no pressure experience. I appreciate the ease of finalizing my purchase with Jason, who had everything organized and was very efficient with the financing and paperwork. I drove 40+ miles to see/test drive the car and once again to close the deal, so I was really appreciative of Viti’s delivery service. They dropped the car off right in front of my house and handed me the keys. I have only had the car for 4-5 days and I love it. I would recommend anyone searching for a new/pre-owned car to make a stop at Viti Volvo before making a decision. 5 Stars!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michael, Apologies for the delayed response! We still wanted to thank you for taking the time to leave this amazing and detailed review for us. We are very glad to hear that Lou and Jason were able to make your purchasing experience a great one. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.
Brian at Viti, Tiverton is amazing.
Brian at Viti, Tiverton is amazing. I was visiting relatives in RI from NH when my car broke down and was towed to Viti. Brian was so helpful and understanding of my problem. He helped to get my car repaired and on the road in no time. Plus the car was delivered to me and I didn’t have to bother anyone to drive me from South Kingstown to Tiverton. I’e had Volvo’s since 1980 and always had good service but never as exceptional as Viti. If I didn’t live so far away I would definitely be going to them for service and my next Volvo. I highly recommend them.
Brian at Viti, Tiverton is amazing.
Brian at Viti, Tiverton is amazing. I was visiting relatives in RI from NH when my car broke down and was towed to Viti. Brian was so helpful and understanding of my problem. He helped to get my car repaired and on the road in no time. Plus the car was delivered to me and I didn’t have to bother anyone to drive me from South Kingstown to Tiverton. I’e had Volvo’s since 1980 and always had good service but never as exceptional as Viti. If I didn’t live so far away I would definitely be going to them for service and my next Volvo. I highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Judy, Wow, thank you for this amazing review! We're thrilled to hear that Brian was able to turn what was surely a stressful experience into a great one for you and get everything taken care of! We sincerely appreciate your recommendation, and hope you had a great time visiting your family!
They are incredible!
They are incredible! I will always bring my business back to Liz & Jason over at Viti!
They are incredible!
They are incredible! I will always bring my business back to Liz & Jason over at Viti!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Homesy692, Thank you for taking the time to leave this review for us! We're very glad to hear that you had such a great experience working with Liz and Jason. If you ever have any other questions or concerns, please feel free to give us a call at any time.
Excellence in customer service
Viti Volvo is the best! I had the pleasure of working with sales consultant Matt Meyer, who made every step of buying a new car easy and even enjoyable. I’m an older woman and my paperwork was not in perfect shape to say the least (my registration on my trade-in car had expired!). Matt rose to the occasion and was online doing his magic to make my old car legal again, and readily proceeded with getting me discounts. While showing me my new car, he was patient and made sure I was comfortable with every part of my new Mild Hybrid XC40 SUV (and in my favorite color). I also had positive interactions with other staff, including Jason Smigel, who was a great help explaining maintenance programs. This is an excellent dealership that cares about its customers and takes pride in providing the best service possible.
Excellence in customer service
Viti Volvo is the best! I had the pleasure of working with sales consultant Matt Meyer, who made every step of buying a new car easy and even enjoyable. I’m an older woman and my paperwork was not in perfect shape to say the least (my registration on my trade-in car had expired!). Matt rose to the occasion and was online doing his magic to make my old car legal again, and readily proceeded with getting me discounts. While showing me my new car, he was patient and made sure I was comfortable with every part of my new Mild Hybrid XC40 SUV (and in my favorite color). I also had positive interactions with other staff, including Jason Smigel, who was a great help explaining maintenance programs. This is an excellent dealership that cares about its customers and takes pride in providing the best service possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rika, Thank you so much for taking the time to leave this amazing review! We're so glad to hear that you had such a great purchasing experience with Matt, Jason, and the rest of our team! Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.
Phil was very helpful and informative.
Phil was very helpful and informative. the work done on my vehicle was done very professionally and prompt. I would definitely have work done there again
Phil was very helpful and informative.
Phil was very helpful and informative. the work done on my vehicle was done very professionally and prompt. I would definitely have work done there again
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi kmedeiros26, Thank you for this amazing feedback! We're glad to hear that you had such a great experience with Phil and the rest of our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!
The dealership was very responsive to my needs and always
The dealership was very responsive to my needs and always kept me appraised of what was happening
The dealership was very responsive to my needs and always
The dealership was very responsive to my needs and always kept me appraised of what was happening
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time to leave us such a nice review about your experience. We are glad to hear our team did a great job addressing your needs so efficiently. We appreciate your business and look forward to assisting you again in the future.