Reviews
SERVICE OF CAR
Fast service and customer service was great and the waiting time was less than said, since I didn't even have an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5 star review Denise! I'm glad to hear the service team took great care of you. I appreciate your business and look forward to your next visit. All the best, Amer Ali General Manager
Satisfied
My review of this establishment gives a 100% because of their quick service,plus the shuttle service and there was no complaints on catching or repairing the mistakes or bulletins that's clearly went over an other dealerships head. Thanks Moss
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5 star review Greg! I'm glad to hear our service team met your expectations during your recent visit. I appreciate your business and look forward to your next visit. Thanks again and have a great day. Amer Ali General Manager
2016 COLORADO
It was a great experience , easy going and did not fell pressured.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the 5 star review Mike, and congratulations on your new car! I'm glad to hear the sales team took great care of you. I appreciate your business and look forward to your next visit. All the best, Amer Ali General Manager
Great experience
I went to get my car serviced for a leak and ended up purchasing a new 2017 Traverse. Great experience, was in and out in 3 hours. I love my new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 star review and congratulations on your new Traverse Ms. Guilbault! I'm happy to hear the sales team took great care of you. I appreciate your business and look forward to your first service visit. All the best, Amer Ali
Ernie
Brought my truck in twice for the same issue but they were not able to pinpoint the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5 star review Ernie! I'm sorry we were unable to duplicate your concern. We are here to assist. Please let us know should this issue come up again. Thank you. Amer Ali General Manager
Customer service
Customer service was very good, would definitely visit again when needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5 star review Elizabeth! I'm glad to hear the service team took great care of you. I appreciate your business and look forward to your next visit. All the best, Amer Ali General Manager
great customer service
My vehicle was fix in a timely manner, customer service was great. I am happy every thing worked out great because I can a nursing student and time and transportation are everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5 star review Ivan! I'm happy to hear the service team met your expectations. I appreciate your business and look forward to your next visit. All the best, Amer Ali General Manager
2017 Chev. Spark
I purchased a 2017 Spark, to be used as a toad behind my motorhome. It's a lot of fun to drive and should get excellent fuel mileage.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Spark Gary! I'm glad to hear the sales team took great care of you. I appreciate your business and look forward to your first service visit. All the best, Amer Ali General Manager
Consistant, caring and timely srrvice.
When I arroved for my service appointment I was greeted by my Service Rep., Jon and Amer Ali the General Manager ! While I talked with Mr. Ali, Jon prepared the paperwork and my Suburban was immediately taken to the service bay. A friend of mine pocked me up and we went to have a soft drink together. He brought me back in about an hour and fifteen minutes. I expected to sit in the Customer lounge area and wait for my vehicle, however my Suburban was sitting in the Service Area all ready to go. I signed the documents, told Jon and Mr. Ali goodbye and drove away. The service was complete and my Suburban was very well cared for. Ever since the first time I walked into Moss Bros. Checrolett, before I even bought my new Suburban this is the way I have been treated. From the very beginning it is as though I was a personal friend of everyone in the dealership. I highly value my relationship with this organization !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the great review Milford. I am so happy to see that our service team took such great care of you during your visit. We strive to provide all of our customers with five star service and I am glad to see that we accomplished that with you. If there is anything else that we can help you with please let us know. All the best, Amer Ali General Manager
Oil change/tire rotation
The rep was courteous and my vehicle was serviced in the amount of time that they quoted.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 4 start review HM! I'm glad the service team was able to get your vehicle done in the time promised. Was there anything we could have improved on to get a 5 star review? Please let me know if there is anything else we could do for you. All the best, Amer Ali General Manager