Reviews
Great but quite expensive Everyone was helpful
Great but quite expensive Everyone was helpful especially the assistant manager and staff driver tomorrow home
Great but quite expensive Everyone was helpful
Great but quite expensive Everyone was helpful especially the assistant manager and staff driver tomorrow home
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re happy our assistant manager and staff driver were able to help and get you home safely. We understand your concern about pricing and truly appreciate the feedback. We hope to have the opportunity to assist you again!
Sales agent they so good but the car that i buy i don't
Sales agent they so good but the car that i buy i don't expect Car Mat not even one inside we ask David he said he will provide for us hope its true
Sales agent they so good but the car that i buy i don't
Sales agent they so good but the car that i buy i don't expect Car Mat not even one inside we ask David he said he will provide for us hope its true
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We appreciate your feedback and will follow up regarding the mats.
Came in with a problem and left with a happy car , thank
Came in with a problem and left with a happy car , thank you Matt for the great work as well as the tech and overall staff.
Came in with a problem and left with a happy car , thank
Came in with a problem and left with a happy car , thank you Matt for the great work as well as the tech and overall staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the perfect rating! Our goal is always a happy car and a satisfied customer. Thanks for the kind words about the staff!
America is a great Service Advisor!
America is a great Service Advisor! My truck was in and out in no time, only thing I would ask is that the mechanics take a little more care when finishing the job as I got my truck back with greasy handprints on the door and hood. Other than that, GREAT job!
America is a great Service Advisor!
America is a great Service Advisor! My truck was in and out in no time, only thing I would ask is that the mechanics take a little more care when finishing the job as I got my truck back with greasy handprints on the door and hood. Other than that, GREAT job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful! We're glad America got your truck in and out quickly. We apologize for the lack of care regarding the handprints; we promise to improve our final detailing and cleanliness on every job.
I had bad experience I felt discriminated Becouse a guy
I had bad experience I felt discriminated Becouse a guy tell me they don’t do service on a old cars anymore just from 2015 up
I had bad experience I felt discriminated Becouse a guy
I had bad experience I felt discriminated Becouse a guy tell me they don’t do service on a old cars anymore just from 2015 up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are extremely sorry that our communication regarding our vehicle age policy led you to feel discriminated against. We apologize for the negative experience. We confirm that our service is limited to vehicles from 2015 and older. We regret being unable to assist with your service needs.
From the beginning the staff was very welcoming till the
From the beginning the staff was very welcoming till the end of closing the deal.
From the beginning the staff was very welcoming till the
From the beginning the staff was very welcoming till the end of closing the deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear our staff made you feel welcome and supported throughout the entire process! That's exactly the experience we aim to provide. Thank you for the feedback.
Fantastic job done on my engine replacement from the
Fantastic job done on my engine replacement from the service department to the technician great service.
Fantastic job done on my engine replacement from the
Fantastic job done on my engine replacement from the service department to the technician great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five stars! We're thrilled to hear our service department and the technician handled your engine replacement job so smoothly. Your satisfaction is our top priority!
This is the fourth pick up truck that I’ve purchased from
This is the fourth pick up truck that I’ve purchased from Moss Brother Chevrolet of Moreno Valley. Sebastian was very helpful, considerate and understanding and is the type of associate you guys need more of.
This is the fourth pick up truck that I’ve purchased from
This is the fourth pick up truck that I’ve purchased from Moss Brother Chevrolet of Moreno Valley. Sebastian was very helpful, considerate and understanding and is the type of associate you guys need more of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty! We deeply appreciate you choosing Moss Bros. Chevrolet for your fourth truck purchase. We are so proud to hear Sebastian provided you with such helpful, considerate, and understanding service!
Customer service was horrible .
Customer service was horrible . From all employees in service area I left my car at.
Customer service was horrible .
Customer service was horrible . From all employees in service area I left my car at.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the poor experience with our service team. We are committed to retraining and correcting this failure immediately. Please give us a chance to earn back your trust.
They take great care of my vehicle.
They take great care of my vehicle. They also let me know if any additional maintenance is needed.
They take great care of my vehicle.
They take great care of my vehicle. They also let me know if any additional maintenance is needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's our priority! We're glad we take great care of your vehicle and keep you informed about maintenance. Thank you for the 5 stars!