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Bud Clary Moses Lake Chrysler Dodge Jeep Ram

(86 reviews)

Reviews

(86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Teresa Downey, Owner

Scott made it very easy. He answered questions, explained the operations of my message like no one ever has! I hope you keep knowledgeable people working for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for such a nice review!

Fantastic and friendly, I appreciate the check ins and...

Fantastic and friendly, I appreciate the check ins and reminders. Maybe focus less on cheap consumables like air filters, but overall very satisfied. I’d give 5 stars if service included a quick vacuum or car freshener. It’s the little things, you know?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

The front desk staff told me that it would probably take 2-2.5 hrs for oil change and to check why my window stuck and to change my windshiled wiper. Im glad that they finished just a little bit over an hour, but they forgot to replace my windshield wiper so I had to drive back. When I went back, the frontdesk staff told me that the guys are busy though one guy volunteered to fix/replace it. I just dont feel at ease the time I drove back because I feel Im taking their time out of other clients, and it takes a while for wiper to be secured. The front desk staff was able to explain recommended car checks for car over 30k mileage.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the feedback!

easy service...

easy, fast service. check in was flawless, staff was great. the only complaint would be in the waiting room you could use some tables by chairs..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the great review!

Friendly / Helpful

My service man Scott was super friendly! They make you feel welcomed from the minute you drive the vehicle in the bay. Super helpful and quick with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for sharing a nice review!

Service

Very good experience, 20K mile service, accomplished in a timely manner as planned. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the 5 stars Steve!

Exceptionally wonderful experience.No pressure and very...

Exceptionally wonderful experience. No pressure and very fast process. 30 min test drive without traffic and a hour for processing and some good laughs. Adrianna Is a professional and quick and concise. Best price ever. Thanks Very Much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very professional place. I liked not being battered by...

Very professional place. I liked not being battered by sales men while waiting for my vechical. The service department is Yep much. I was impressed with there knowledge and professionalism. Thank you !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Business was great it was easy and fast I left for the...

Business was great it was easy and fast I left for the day and it was ready when I got home the place for waiting is pleasant and great coffee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

wells

Professional and enjoyable at the same time. I would highly recommend Bud Clary to all who may be looking for a new car or truck. I worked with Joshua to start my purchase. He did a great job, Ask for him as your sales person!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the 5 stars!