Reviews
So I took my truck in for a vibration(like on a rough
So I took my truck in for a vibration(like on a rough road) at all speeds. So they said could not duplicate it. And then was told I just don't understand DFM on trucks lol so I left and wrote a review they had me come back in again and even had me drive same truck as mine and I did not feel the vibration so they took truck back and said all 4 tires are out of balance ok I accepted that and they rebalanced tires and said should be good well it's not, still same issue and turns out because I have 27k in 1.5 years truck value will put me upside down so I am stuck with a xxx truck although but love GMC trucks. Just very disappointed. But sales team and Cam are amazing they always say hi to me and talk when I'm there for oil changes but at this time I have to say I would stay away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Always a pleasure to visit Williams Buick, very clean and
Always a pleasure to visit Williams Buick, very clean and staff very professional and responsive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My fifth car from this dealership, always treated like
My fifth car from this dealership, always treated like gold. MAC is the best and we just love Hatcher and Mac. We will never go anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience
Hatcher and Dan were great to work with. Friendly, no pressure and very helpful. Communication from the dealership was great. My car had issues within the 1st 2 days of receiving it. They are already working to make things right. I have no doubt they will. I am a repeat Williams Buick GMC customer and will be back for my next car as well. Thank you for the easiest car buying experience in Charlotte!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
GMC purchase
Very satisfied!! From the online experience to the dealership we were treated perfectly! Everyone took time to explain the vehicle and the purchase was quick and easy. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher, your satisfaction is important to us, so we want to sincerely thank you for choosing Williams Buick GMC and we hope to see you again soon!
Buying a vehicle is usually exciting until you have to
Buying a vehicle is usually exciting until you have to deal with the dealership. Not so with William’s! They are professional yet personable, responsive, answer questions thoroughly, and were never pushy with sales tactics. The facility is clean and welcoming.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love doing business here have now bought two vehicles
Love doing business here have now bought two vehicles from here. Love Mac and everyone else I interfaced with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rating
Great experience from Abdeel Martinez, very helpful with our purchase 10/10 would recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bryan, we're happy you found our staff to be so supportive during your experience here at Williams Buick GMC. If you're ever in need of more help, please let us know!
Buying process was made simple and negotiation was
Buying process was made simple and negotiation was reasonable and to straight forward. I work with Gene Simmons as my sales consultant and Mike Meriwether as my finance manager. They were both fantastic and made the process simple yet thorough. I would highly recommend them both and would recommend this dealership to anyone in the market! Gene also took the time to answer several emails with many questions before I even visited the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks for the recommendation, and have an amazing day!
Saul A
The best in the city hands down loveeeeee them !!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, thank you so much for your positive comments about Williams Buick GMC! If you have any further questions, please give us a call. We're always happy to help!