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Century Trucks & Vans

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great truck

Ladd was our sales rep from Century and helped to make the buying experience easy and painless. We were looking for a truck that had a lot of work years left in it, and found it only at Century.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly Service

Alex was very helpful, and Cheryl made the paperwork effortless.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback and we appreciate the review! We are glad to see our buying process was five star and we strive for 5 stars across the board. We will take your feed back and improve upon it to make your overall experience even better!

Do not go here!!

I purchased a flight from Washington to purchase a truck that was promised to be sound. I placed a deposit and had completed all of the paper work except for signing. When I got to the dealership, I was told they need to fix an injector. I had to purchase a hotel and wait, then the following day the rep. Mike D. told me that the engine was blown. He then teased saying we were lucky he did not change the injector and send us on our way. I viewed several other trucks on the lot and ALL of the trucks had the check engine lights on. When I went to the shop to see another truck, the mechanics were burning tread into balding tires. This place was extremely inappropriate and unhelpful! SAVE YOUR MONEY AND GO SOMEWHERE HONEST! The manager was unhelpful and did not care to discuss what had happened. This facility is not honest and will do anything to take your money.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Excellent experience!

I searched through other online auto sales sites the previous weekend, and none of them had what I wanted like Century. Granted, it's a smaller lot, but Marco (my salesman) was courteous and professional, and knew quite a bit about the truck I wanted, and after a test drive, I knew I had found my next vehicle. The process for financing was painless and very easy, and they actually offer different options for financing should you need it. If you are reading this, do yourself a favor and check out what they have. Don't dismiss their selection just because this is a smaller lot, you might just find the perfect truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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