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Jim Coleman INFINITI

(362 reviews)
Visit Jim Coleman INFINITI
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 2 awards
2021 state dealer award
2021 consumer dealer award

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New (855) 373-5628 (855) 373-5628
Used (855) 605-4375 (855) 605-4375
Service (866) 211-8393 (866) 211-8393

Inventory

See all 67 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2025.
Jim Coleman Infiniti in Bethesda is serving the Montgomery County area selling new used and certified pre-owned Infiniti models including Q50 Q60 QX50 QX60 QX80 and Red Sport models. Certified full service department with genuine Infiniti Parts inside the dealership. Trained and fully certified technicians specializing in oil changes brakes alignments tire rotation tune-ups battery replacement preventative maintenance and more.
Innovation That Excites

Service center

Phone number (866) 211-8393

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(362 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Coleman INFINITI from DealerRater.

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Purchased multiple cars from Jim Coleman.

Purchased multiple cars from Jim Coleman. Professional dealership. Salesman, Marvin was easy to deal with. Highly recommend.

Purchased multiple cars from Jim Coleman.

Purchased multiple cars from Jim Coleman. Professional dealership. Salesman, Marvin was easy to deal with. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I was pleasantly surprised when Milad took the lead in my

I was pleasantly surprised when Milad took the lead in my purchase of a fairly new, but used Infiniti. He understood my concerns, my budget and my angst. He was able to make happen what seemed to be turning into an arduous situation. Malik, as well helped me to understand the mechanics of the car since it had been 20 years since I purchased a car; and the mechanics have vastly changed. They were pleasant, kind and efficient.

I was pleasantly surprised when Milad took the lead in my

I was pleasantly surprised when Milad took the lead in my purchase of a fairly new, but used Infiniti. He understood my concerns, my budget and my angst. He was able to make happen what seemed to be turning into an arduous situation. Malik, as well helped me to understand the mechanics of the car since it had been 20 years since I purchased a car; and the mechanics have vastly changed. They were pleasant, kind and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Lower pressure dealer.

Lower pressure dealer. Good price, willing to work with me, efficient throughout the buying process. Professional.

Lower pressure dealer.

Lower pressure dealer. Good price, willing to work with me, efficient throughout the buying process. Professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Zack, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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Follow up service needs vast improvement.

Follow up service needs vast improvement. General Manager made an effort to correct the experience afterwards. Customer service and product training is highly recommended. While employees’ jobs may be exhausting, the customer is looking for a pleasant experience especially while having to spend a lot of money.

Follow up service needs vast improvement.

Follow up service needs vast improvement. General Manager made an effort to correct the experience afterwards. Customer service and product training is highly recommended. While employees’ jobs may be exhausting, the customer is looking for a pleasant experience especially while having to spend a lot of money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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I had purchased 2 Infiniti Q45's back in the 1080's and

I had purchased 2 Infiniti Q45's back in the 1080's and enjoyed my experience then. The current experience was equally pleasant.

I had purchased 2 Infiniti Q45's back in the 1080's and

I had purchased 2 Infiniti Q45's back in the 1080's and enjoyed my experience then. The current experience was equally pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had a very pleasant experience buying a used Nissan

I had a very pleasant experience buying a used Nissan Leaf a few days ago. Terry Greer was upfront with the numbers for purchasing the vehicle and made it easy to proceed. Kayla, the finance officer, also was excellent in finding the best loan. I am very happy with my purchase. I appreciate them and glad to know there are reputable dealers. And so glad to be helping the environment by going EV with an affordable vehicle. Thank you both Terry and Kayla.

I had a very pleasant experience buying a used Nissan

I had a very pleasant experience buying a used Nissan Leaf a few days ago. Terry Greer was upfront with the numbers for purchasing the vehicle and made it easy to proceed. Kayla, the finance officer, also was excellent in finding the best loan. I am very happy with my purchase. I appreciate them and glad to know there are reputable dealers. And so glad to be helping the environment by going EV with an affordable vehicle. Thank you both Terry and Kayla.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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High marks or Coleman Infiniti

I would give Coleman Infiniti high marks in every category but two stand out particularly: first the personal service I received from Enrique was very welcoming and informative. And second, I was in the market for running boards for my QX60 and he was quick to find and order just the right ones for my car and have them installed in less than a week. I also like that he remembers me and uses my name when welcoming me.

High marks or Coleman Infiniti

I would give Coleman Infiniti high marks in every category but two stand out particularly: first the personal service I received from Enrique was very welcoming and informative. And second, I was in the market for running boards for my QX60 and he was quick to find and order just the right ones for my car and have them installed in less than a week. I also like that he remembers me and uses my name when welcoming me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Judy, we're happy you found our staff to be so supportive during your experience here at Jim Coleman Infiniti. We do hope we can be of assistance in the future. Take care!

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I always have a pleasant experience when I have my

I always have a pleasant experience when I have my vehicle serviced. Every is very friendly and the maintenance and service is outstanding.

I always have a pleasant experience when I have my

I always have a pleasant experience when I have my vehicle serviced. Every is very friendly and the maintenance and service is outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This dealership is conveniently located, easily

This dealership is conveniently located, easily accessible with a friendly staff that was efficient from start to finish. My service representative, Enrique Diaz, was great.

This dealership is conveniently located, easily

This dealership is conveniently located, easily accessible with a friendly staff that was efficient from start to finish. My service representative, Enrique Diaz, was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Simply wanted a diagnostic check(quoted $195) on my

Simply wanted a diagnostic check(quoted $195) on my Infinity. They said my recently replaced starter failed after they started the vehicle and drove it into their shop and they could not diagnose my original problem until I paid them $2,500. for the starter. I said no thanks, now they won't release my vehicle unless I pay the diagnostic fee, a service they admit they cannot perform. These people are the stereotypical dealership thieves. Please go elsewhere unless you have money to burn!!

Simply wanted a diagnostic check(quoted $195) on my

Simply wanted a diagnostic check(quoted $195) on my Infinity. They said my recently replaced starter failed after they started the vehicle and drove it into their shop and they could not diagnose my original problem until I paid them $2,500. for the starter. I said no thanks, now they won't release my vehicle unless I pay the diagnostic fee, a service they admit they cannot perform. These people are the stereotypical dealership thieves. Please go elsewhere unless you have money to burn!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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