Zezo's Exclusive Auto Group

Everyone one was so nice and helpful, Customer Service was great and the way they were helping me drive off with a vehicle to get me driving again

Sad to say. My experience wasn’t as good as some of the others reviews that I’ve read here. I was looking for SRT I was speaking to someone on Facebook about the vehicle. So I came down to take a look at the vehicle. And was prepared to put half down on it. to find out that first the vehicle wasn’t there. The vehicle wasn’t there it wasn’t the actually the problem. the problem was I walked around the lot for about 10 minutes where no one even came out to speak to me. I came into building as they where in a meeting staff. they all actually saw me walk in and said. hey hold on a second instead of someone taking an initiative coming over and trying to get my information finding out while I was there they continued the meeting. Like I didn’t just walk in. but I think I was there I was there for about 15 -20 minutes and some lady came downstairs. I spoke to her. She got another lady that was in the meeting. She came out. They where more pressed about me signing in and giving my number then. Asking to actually help. She went back into the meeting I’m still stand out there I had for a 10. Til I had to address them in the meeting for someone to come help. that was horrible horrible horrible customer service I would not recommend I will be scared I’ve had a problem with the vehicle after I bought it. If this is how they treat there customers. And instead tryin to fix it. They just ignore it. When I addressed it to Carlos. The guy I spoke to on Fb. Had nothing to say. So to me. I rather spend more money on a jeep. And have better service.

Im not quite sure how I let this slip past me, but when I asked them to see the prices of the car I was told that they have to see if we are approved first. The young lady who was helping us told us that the prices wouldn't show up until after being approved. Thats a load of crap. You should know the price of the cars you're looking at to see if they are in your budget. They never asked our budget. After picking a car, I said well what's the price, only to find out it was 8k out of our price range. They then tried to convince us to get a Hyundai or a Chevy. NO THANKS! I wouldn't recommend this place. They ran my credit and I have since had 3 banks call me.

Bought a car went to pickup my plates and registration car lot was moved without warning and took me almost 5 months to find them and get my stuff! They are liars they never answer the phone and they sell you what they want not what you want

stated they where Buick selling a warranty - not Buick - been trying to cancel for months - cannot get my money back - rip off - they do not answer there phone - sent certified letter - rip off

This dealership is a straight out scam, terrible experience, Jose Fernandez is a snake in the grass - STAY AWAY FROM THIS PLACE FOR YOUR OWN GOOD.

these guys are straight crooks. the car i wanted was not on the property when i first went they said it was at the dealer getting serviced. so i left a deposit to hold the car. thew called me back the following week and said the car was in their possession i can go put the down payment and fill out the paper work. when i get there the car is not on the premises but i can leave down payment and finish paper work. i put 8K down and traded my car to not have the car for another week, the car was still being driven by the previous owner. I got the car with a seat belt problem and transmission issues, mind you i havent had the car for a total of a month. they will not help with anything. i still dont even have the plates. DONT NOT BUY FROM THIS DEALER. i promise you will thank me later.

Very rude only trying to take ur money . Don’t take the time to understand what u want . They sold me a car for 20k with a busted bumper and a busted tail light for 20k and didn’t fix it when they told me they are going to fix it

RUN! RUN! RUN! They're liars and thieves! First, they lure you in with false advertisement of a $500 down payment. But when you get there, they'll ask you for $1,000 down payment. Next, they'll give you paperwork to fill out- most importantly a Promissory Note and a Credit Authorization form. They'll explain that it's for future payments ( your monthly payments) And, when you ask what information to put in the blank spots - you'll be told that those sections are for management to fill out. In two weeks, you'll be ROBBED of an unspecified amount from your bank account. And when questioned, they'll tell you that you signed a Promissory note and credit authorization form for said amount. You'll then look over your paperwork that they gave you and you won't find a copy of said forms. This is what happened to my husband and I. They robbed our account and after the whole story about the forms, when asked for a copy of these forms because we didn't have them - they faxed over forms that they filled out TODAY AFTER THEY TOOK THE MONEY FROM OUR ACCOUNT and I know this for fact because handwritten on the form was a note: Paid C.O.D of XX amount and still owes XX amount. And, the once blank forms where now filled in with the same handwriting AND a Business Manager's signature who wasn't even present at the time of the transaction (admitted by his own mouth) Don't get got! If anything ever seems too good to be true, it most definitely is!

I drove an hour from Princeton NJ here in hopes to check out a Range Rover evouque. I contacted a guy named “Eric” to verify that the car was still available an hour before arriving... Once my husband and I arrived there was nowhere to park..no biggie..we’ll just walk down a sketched street. When we walk in the first question we were asked was “Are you financing or paying cash”... . We were then told that the vehicle was at a “mystery location” 10 minutes away and we couldn’t see it unless we were “ approved”. Why would I need to run my credit to see a car I wanted to pay cash for?? . We instantly realized they must’ve sold the car, then we looked at the cars on their lot which appeared to be in poor-ok condition. . I then asked about the BMW X6 and the guy proceeded to tell me it didn’t work...If it didn’t work then why is it the first car being advertised?? . Get this though.. Before deciding to leave this mess, a gang of guys decided to confront the entire staff (literally face to face altercation)..apparently they were ripped off by this place and it was about to become a dangerous situation. My husband and I Fled the scene.