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Marina Del Rey Toyota

(700 reviews)
Visit Marina Del Rey Toyota
Sales hours: 9:00am to 10:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–10:00pm 7:00am–10:00pm
Tuesday 9:00am–10:00pm 7:00am–10:00pm
Wednesday 9:00am–10:00pm 7:00am–10:00pm
Thursday 9:00am–10:00pm 7:00am–10:00pm
Friday 9:00am–10:00pm 7:00am–10:00pm
Saturday 9:00am–10:00pm 8:00am–5:00pm
Sunday 10:00am–10:00pm Closed
New (310) 695-6320 (310) 695-6320
Used (310) 695-6347 (310) 695-6347
Service (866) 694-5821 (866) 694-5821

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We bought the car we had been leasing. Although we had to...

We bought the car we had been leasing. Although we had to wait a long time to do the financing, it was our fault for going on a Saturday! But everyone was super-nice and helpful, plus they filled our tank with gas and gave the car the best wash of its life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Looking for a new (or used) car, there is a large...

Looking for a new (or used) car, there is a large selection on-site. Salesperson, Alex was friendly and helpful. It's a convenient location for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Enjoyed working with Charlie and was happy with my...

Enjoyed working with Charlie and was happy with my experience. Nothing more to say . Wish you all success. Have a nice day to all. Regards to Norris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our new RAV4 was serviced quickly and expertly. Service...

Our new RAV4 was serviced quickly and expertly. Service advisor was friendly and got us in and out quickly. Provide a rental that was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying a Car Made Easy

Since we hadn't purchased a new car in 12+ years, I connected up with consumerreports.org to use their car rating guide. As it turns out, they also have a car purchasing feature. So once I knew wat car I really wanted, that site connected me up with a number of dealerships to see what offers where out there for the vehicle I wanted (Prius Limited). Once I went through, I got a number of price offerings as well as seeing what cars they had. MDR Toyota had a competitive price, was close to home and the car had the right features. Once I connected up with their on-line sales consultant (Melissa), everything went very smoothly. She set up a test ride, gave me details on my trade-in as well as Toyota incentives and confirmed the pricing in person. A few days later, we went back to purchase and the process was very smooth. They already had a relationship with the credit union I was a member in (for financing) and the paperwork went fairly fast as a result. We were offered a number of add on protection plans which was pretty much not not pitched too hard but it's never fun to sit through multiple sales pitches. We did, however, take up one option (paint sun protection) so it wasn't a complete waste of time. I just wish that part of the process was easier than it was (and has been every time I have bought a car). Once the paperwork was all signed off, we had the car and off we went! So far the car is great and an enjoyable ride. I did have some follow-up questions on the car features and emailed Melissa who responded in a timely manner. I would recommend both MDR Toyota and Melissa again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chuck and Melissa made my car buying experience easy and...

Chuck and Melissa made my car buying experience easy and very straight-forward. They were honest and worked with me to get what I needed for my trade-in vehicle. There were none of the games or high pressure that I have experienced elsewhere. I ended up getting a great car for what I felt was a very fair price. Highly recommend this dealership! Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

car buy with Alex

Alex was really nice and helpful. He also understood I didn't have the best credit due to recent fraud but was determinded to make sure I was happy. Alex made sure with my trade in and some money down I got what I wanted and I did! I will be happy with my 2019 Rav4 for years to come. So glad to have what I want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They worked very hard to get my loan approved. For that...

They worked very hard to get my loan approved. For that and my new car I am very grateful. Aris, the original salesperson with whom I worked was phenomenal. So courteous and helpful. A true gentleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience purchasing a used Prius and...

I had a great experience purchasing a used Prius and trading in my old Prius. My salesperson, Alex, was very helpful and patient. It was one of the most pleasant experiences I've had in my 40 years of buying cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Smooth and fair

I came in with a regional ad from Toyota offering the car I wanted at an attractive price. In an exemplary transaction, I was given the car I came to get at exactly the advertised price. No haggling, not one penny over what was advertised. Courteous, competent service. I couldn't ask for more. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.