Skip to main content

Marina Del Rey Toyota

(700 reviews)
Visit Marina Del Rey Toyota
Sales hours: 9:00am to 10:00pm
Service hours: 7:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–10:00pm 7:00am–10:00pm
Tuesday 9:00am–10:00pm 7:00am–10:00pm
Wednesday 9:00am–10:00pm 7:00am–10:00pm
Thursday 9:00am–10:00pm 7:00am–10:00pm
Friday 9:00am–10:00pm 7:00am–10:00pm
Saturday 9:00am–10:00pm 8:00am–5:00pm
Sunday 10:00am–10:00pm Closed
New (310) 695-6320 (310) 695-6320
Used (310) 695-6347 (310) 695-6347
Service (866) 694-5821 (866) 694-5821

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Exceptional service. Thank you

I had a great experience with Dale as my service advisor. He was very informative and goes above and beyond in comparison to other times I've had my car maintained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

What's Not to Like?

I've been coming here since the late 80's. I actually trust them. I had one Service Advisor for years and years, and two others for several years each, and it's nice to actually know the person to whom I'm handing over the keys. I've met a couple of the technicians, too, and they know what they're doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Nice Sales Person

The sales person was very nice, They honored the Truecar price and did not play any games. This made the car buying is simple and comfortable. Even the trade in was some low, we still like their services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Review

MDR Toyota is fabulous. I was going to Culver City Toyota, but had a horrible experience with them. It is so nice to know that Toyota has some reputable dealers/repair center because my Culver City Toyota was the worst experience Ive ever had with a dealer or mechanic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Toyota 4 runner

Service manager kept in touch with me and informed me of any things that needed me to take care of. Car was Ready on time as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Repair Statement

Alex Aidukas is an excellent Service Rep!!! He has a great service team working for him and all previous repairs have been spot on. Ask for Alex. Original Toyota parts are always the best way to go. My car has 248,000 miles and its still close to perfect.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Exceptional Services

From the time I arrive until the time i left Marina Del Rey Toyota i was treated with kindness and was inform quickly what was wrong and what service needs to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best experience

This is the best dealership I’ve been to. Really good service. Everything is clean. People are friendly. Couldn’t ask for more from a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hybrid system failure. Warranty/Recall Service

I experienced a hybrid system failure on my 2013 Toyota Prius while in MDR, the late evening on 10/8/18. Luckily I was able to “limp” my car to MDR Toyota. It was 6:57 PM. Service Dept was closing. Your Asst Service Manager, Alfonso Quiñones, took the time to help me, even though you were basically closed. I was able to leave car overnight. Mr. Quiñones called me the next day and told me they found the problem and it was covered under Hybrid System Warranty, He said you needed to keep the car anouther day. Mr. Quiñones then took the time to call me when the car was ready for pick-up. Alphonso Quiñones took that extra step, to not only help me when your service department was closing, but also took the time to keep me informed on the progress. I did not have to call and inquire on the status of my vehicle. This was one of the most pleasant visits to a dealership service department in a long time. You need to find more Service Managers like Mr. Quiñones.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

service review

service was handled properly. wait time was kept to a minimum. service rep was very good. car returned clean and washed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No