Reviews
Great service!
Great service. Professional and with a smile. Fair pricing and helping people all along the way. Will recommend to anybody that needs service or buy a new or used car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Thank you for its great service at South Bay. Great communication with John as my service advisor. Always provide great service after I come over there for the appointment. Always provide great detail paper that are done after the service. Maybe if they could bring back the donuts besides coffee at the customer waiting room
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Satisfied customer and thank you Toyota dealer!!!
Very thorough and engaging...Answered my questions and service vehicle in timely manner...recommended rental and provided shuttle service..Would gladly recommend to others...knowledgeable and provided expert services
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car service
Very short waiting even with no appointment service is excellent nice people.. Very happy Thank you so much for your service keep it that way
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Jorge Noble & southbay Toyota team
Jorge Noble! Thank you so much! We have been servicing our cars with you for over a decade and you have always gone above and beyond! Thank you so much for getting the catalytic converter theft nightmare replaced and sorted out so quickly! You are the best! Much appreciation for you and your team. Thank you so much! Devin & Jen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy
Great as always, experienced workers and service with a smile. Will continue to take my business there. Bring the tacos back! Grateful for all the help received
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Ken from Long Beach We have been getting our cars serviced at South Bay Toyota for 40 plus years. They recently serviced and inspected out our vehicle before a long trip. They never pressure for unnecessary services, provide timely service and we appreciate the relationship.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Top notch
Purchased my 2011 prius brand new now i have 219,000 miles these guys have been by my side with low prices and great service, never been hassled to do more then the basics for my vehicle, and for that I Thank you see in 7,000 miles for my oil change
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Appointments matter
Set up appointment, found out while there I had a 4-5 hour wait. Why? I had appointment. Dont understand. How can u have appointment and have 4-5 hour wait? I rescheduled my appointment for a later time.
- Customer service 2.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
5 stars
Excellent service, Always top notch, from the when they receive your vehicle till the end. Professional, affordable and always on top of the needs. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase