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JTL Auto Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(877) 805-5552 (877) 805-5552

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTL Auto Inc from DealerRater.

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Great

Very friendly people, great atmosphere great deals location is right off middle country road. mike, Eric John, John Jr all great people clean and neat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

Great Place

This is the second time I have been to JTL and yet again I was not disappointed. Michael, AJ, and Eric were all involved in the process of getting us our vehicle and their customer service is absolutely outstanding. These guys know what customer service is about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty to JTL Auto Sales! We couldn't be happier that our team provided you with a great buying experience. Michael, AJ and Eric are all true assets and we are lucky to have them. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

Are Exelent

this guys are awesome, highly recommend it had small issues with the car I purchased from them, and they took full responsibility fixed every little thing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

At JTL, your family

From the first moment we got to the sales dept the JTL team helped us thru every stage of our purchase, we felt extremely comfortable, there was never any pressure to buy just a well informed staff that answered every question and gave us all the time we needed, i would definitely refer them to anyone, there selection of autos was unbeatable, John Jones lll, kept all the numbers very understandable he got us the greatest financing with not so perfect credit, we are very grateful i will absolutely be back there for my next car or truck Thanks to Carmine, Eric and John we felt like family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

Excellent experience, would HIGHLY recommend!

I purchased a used 2008 GMC Yukon XL 2500 from JTL. This vehicle is very rare and and I looked all over new england trying to find one that wasn't beat. The salesman AJ was easy to deal with over the phone, and even picked me up at the Port Jefferson ferry with the Yukon, which was great, since I came over long island sound from CT. The vehicle was actually better than described and he took the time to go over the whole thing, noting any minor defects that were found so I wouldn't run into any surprises. The transaction was smooth, no pressure, and I was out the door in less than an hour. I also want to make it know that they had no ridiculous processing fees or anything, just a title transfer fee and temporary license plate fee (if you need one). I drove the Yukon 3 hours home without issue and couldn't be happier! I feel as though I got a great deal. These guys aren't exactly local to me, but if they ever have another vehicle that I am interested in, I wouldn't hesitate to purchase from them again. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five star rating! We couldn’t be happier that AJ provided you with a great car buying experience. He is a true asset and we are lucky to have him on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

The place to go when buying a used car

Honesty, giving of time, considerate, piece of cake sale, and great vehicles to choose from. Perks too! What can I say, Eric and Rich are simply THE BEST. Their comfort and ease provided to the customer is ACE. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

Best Salesmen Around

Easiest car sale I’ve had, no pressure, no forceful antics, laid back and truly go out of their way to help you out in any way they can. AJ is awesome as are all the guys @ JTL. 100% recommend going to them when it comes time to get a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that AJ provided you with a great car buying experience. He is a true asset and we are lucky to have him on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

Great help, very friendly!!

Everyone was very friendly tried helping in any way possible. The prices were reasonable. Cars were in great condition! I would definitely recommend family and friends to visit!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

Excellent

Aj was my salesman. From beginning to end he made me very comfortable. Everyone there treated me like family and we had quite a few interests in common. My first time bringing it in for a check up was thorough professional and efficient

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! It's been a pleasure working with you! We want you to know that we truly value your business and if you have any questions don't hesitate to let us know! JTL Auto Inc

Exceptional service.

All around great experience. Big selection of cars and trucks, found exactly what my wife was looking for. Sales team was very friendly and very helpful. Edwin helped us out tremendously Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales