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Dolan Toyota

(258 reviews)
2021 state dealer award
View 12 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dolan Toyota from DealerRater.

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I love Dolan Auto service.

I love Dolan Auto service..I loved the video they sent me of my car as they evaluated my car..amazing and so cool..thank you all..

I love Dolan Auto service.

I love Dolan Auto service..I loved the video they sent me of my car as they evaluated my car..amazing and so cool..thank you all..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Faye, it's wonderful to hear that you appreciated the video update about your car at Dolan Toyota! Thank you for your business and support! See you next time!

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Terrible service my car was there 5 hours service before

Terrible service my car was there 5 hours service before that brake fluid reservoir overfilled tires overfilled crap service they told me the computer made a mistake and had my car in for all day xx I finally got my car at a quarter to 1:00 I was checked in at 8:30 a.m. left messages for Mr Dolan no return call think twice before you go there for an oil change I even purchased my car there and one for my son thinking twice about their $325 oil change service

Terrible service my car was there 5 hours service before

Terrible service my car was there 5 hours service before that brake fluid reservoir overfilled tires overfilled crap service they told me the computer made a mistake and had my car in for all day xx I finally got my car at a quarter to 1:00 I was checked in at 8:30 a.m. left messages for Mr Dolan no return call think twice before you go there for an oil change I even purchased my car there and one for my son thinking twice about their $325 oil change service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Had an issue with my Corolla, which turned out to be a

Had an issue with my Corolla, which turned out to be a leaking coolant bypass valve. Valve was replaced at no cost, as this problem has been recognized by Toyota. Service was excellent; Andrew, the service advisor kept me abreast of the progress in repairing my car. I received a follow-up telephone call from the Service Dept. just today, to see if there were any problems with the car after the work was completed. Great service, very thorough and professional! Many thanks!!

Had an issue with my Corolla, which turned out to be a

Had an issue with my Corolla, which turned out to be a leaking coolant bypass valve. Valve was replaced at no cost, as this problem has been recognized by Toyota. Service was excellent; Andrew, the service advisor kept me abreast of the progress in repairing my car. I received a follow-up telephone call from the Service Dept. just today, to see if there were any problems with the car after the work was completed. Great service, very thorough and professional! Many thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Paul, thank you for your glowing review of our Service Department. We are thrilled that Andrew and the team provided thorough and professional service at Dolan Toyota. We look forward to assisting you with any future vehicle needs!

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Great customer service, Hector went above and beyond to

Great customer service, Hector went above and beyond to help us, even driving 30 miles to another location for us to see another car! Which we bought. Steve in finance was quick, thorough and the best finance guy we ever dealt with. In the future we will buy there again and we live over 2 hours away. Yes, they were that great! Shout out to Dani also, awesome sales manager

Great customer service, Hector went above and beyond to

Great customer service, Hector went above and beyond to help us, even driving 30 miles to another location for us to see another car! Which we bought. Steve in finance was quick, thorough and the best finance guy we ever dealt with. In the future we will buy there again and we live over 2 hours away. Yes, they were that great! Shout out to Dani also, awesome sales manager

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lisa, thank you for sharing your kind words about Hector, Steve, and Dani! We are so grateful for your support, and we wish you many safe miles ahead. Congratulations on your new ride! - The Dolan Toyota Team

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Great service.

Great service. No pressure from sales employees. Fair pricing. Would definitely consider buying another vehicle from this dealership.

Great service.

Great service. No pressure from sales employees. Fair pricing. Would definitely consider buying another vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Dolan Toyota and for sharing your positive experience with us, Bruce! We hope to see you again down the road!

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Dolan Toyota is a great dealership and is where I have

Dolan Toyota is a great dealership and is where I have purchased and serviced all of our Toyotas. Tercell in the 1980's, Camry in the 1990's, Tundra in 2013, Tacoma in 2007, and my Hybrid Hylander in 2021. Great vehicles all. Service advisor Justin Williams did an excellent job at yesterdays Hylander service. Keep up the good work! Jim

Dolan Toyota is a great dealership and is where I have

Dolan Toyota is a great dealership and is where I have purchased and serviced all of our Toyotas. Tercell in the 1980's, Camry in the 1990's, Tundra in 2013, Tacoma in 2007, and my Hybrid Hylander in 2021. Great vehicles all. Service advisor Justin Williams did an excellent job at yesterdays Hylander service. Keep up the good work! Jim

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jim, thank you for sharing your 40-year history of trust and loyalty at Dolan Toyota. It was a pleasure to read your story, and we will pass along your kind words to Justin and the team. Here's to many more years and miles together!

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This is our second time purchasing with Dolan Toyota!

This is our second time purchasing with Dolan Toyota! After purchasing our first vehicle we knew we had to return to Dolan when we needed an upgrade. The service we received was amazing. Ally was a great help throughout the process.

This is our second time purchasing with Dolan Toyota!

This is our second time purchasing with Dolan Toyota! After purchasing our first vehicle we knew we had to return to Dolan when we needed an upgrade. The service we received was amazing. Ally was a great help throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Claudia, thank you for choosing Dolan Toyota again! We're delighted to hear that Ally provided amazing service throughout the entire process. Enjoy the new ride, we wish you safe travels ahead!

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Raul Lopez and Caleb Hyde both were so very helpful and

Raul Lopez and Caleb Hyde both were so very helpful and considerate. The best staff experience ever and it has always been 😌

Raul Lopez and Caleb Hyde both were so very helpful and

Raul Lopez and Caleb Hyde both were so very helpful and considerate. The best staff experience ever and it has always been 😌

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Frankie, we're delighted to hear that Raul and Caleb provided you with such a positive experience at Dolan Toyota! Thank you for sharing your feedback.

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Top shelf experience with Tanner C.

Top shelf experience with Tanner C. Knew his product and an excellent communicator. Thank you.

Top shelf experience with Tanner C.

Top shelf experience with Tanner C. Knew his product and an excellent communicator. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve, thank you for choosing Dolan Toyota. We appreciate your positive feedback for Tanner!

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Service department is fantastic, team members like George

Service department is fantastic, team members like George make having your vehicle serviced a breeze!

Service department is fantastic, team members like George

Service department is fantastic, team members like George make having your vehicle serviced a breeze!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Jeff, we're delighted to hear that George and the Dolan Toyota service team made your experience so smooth! Thanks for sharing this great feedback with us.

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