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Tom Dolan's Reno KIA

(492 reviews)
Visit Tom Dolan's Reno KIA
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm Closed
Sunday Closed Closed
New (775) 344-4677 (775) 344-4677
Used (775) 344-4689 (775) 344-4689
Service (775) 344-4684 (775) 344-4684

Reviews

(492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent

Very nice experience. Very knowledgeable saleswoman. Pleasant and cheerful. Knew a lot about the car. She took her time with me and went out of her way to show the car to my husband at work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

drove away happy

We had a new sales men, so I will give him a pass. The finance manger picked up the ball and made things happen. Will return here to try the service dept.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service

Purchased a used car. Great to work with. Gave a fair price for my trade with Kelly Blue Book instant offer. Very helpful and even gave us a loaner car since the used car we purchased was not ready, (needed a lot of cosmetic repair and tires). Some things that were promised to be fixed were not, since we were told it would cost the dealer too much money.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dan Wagner was AMAZING!!!!!

Dan showed me several cars that I qualified for and he didn't pressure me at ALL!!! Dan was the best "salesman" in my 55 years have EVER experienced!!!! Thank you Dan Wagner for following up with me and making sure my car runs perfect!!!! I am a "Dolan customer" for LIFE!!!! Other dealerships do NOT compare to Dan nor Dolan Mazda Kia!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great experiance with Dan.

Dan treated me as a friend first and customer second.. Never any pressure just two people talking about cars.. I have been a Dolan customer for several years and will continue my relationship with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

GREAT EXPERIANCE!!!

We bought a Chrysler 200 S from Dan. He worked very hard to get us what we needed! Super fun to work with, friendly. Great advice! Would totally recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kia Soul #2

Dan understood what I wanted in another Kia Soul....And made sure he found it for us, the same day I called the Kia Dealership. I love my new (RED) car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Kia's rule

We liked the fact Dan was so easy to talk to and listen to what we needed for our family. We already owned another Kia( Rio) and liked it so much adding another Kia (Soul) was an easy decision. We are very happy with our purchase. We also like the great customer service we receive when at Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I hated car dealerships until I went to Dolan...

Dolan is a awesome place to buy a car. They don't get commission so you don't feel like you are surrounded by sharks. They helped us look for the perfect car, we found it and that was basically it. They brought the cars to us. The finance department had great people who found us a bank that gave us a unbelievable rate. They were working on Financing while Dan Wagner was helping us find the perfect car. They are a group of hard working people and all they care about is you AND they are honest and organized. The coffee is great, real cream. I will never go any place else, and I hope you go there. We can only say, "Thank you all so much for making everything perfect." Sincerely, Don and Riley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Purchasing my new Optima was the BEST EXPERIENCE!

I would invite anyone looking for a car to deal with Dolan Kia Mazda. I told them what I needed and could afford and they gave me the perfect deal! Not to mention the experience they provided... Skeeter, Travis the finance manager and Christian who gave me a tour of the car were so fun, friendly and easy to work with. I was really nervous because you always hear horror stories of buying a car. Mine was the easiest transaction ever! Thank you Dolan Kia! I love my new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.