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Lithia Chrysler Jeep of Reno

(3,352 reviews)
Visit Lithia Chrysler Jeep of Reno
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 507-2488 (866) 507-2488
Used (877) 823-7876 (877) 823-7876
Service (888) 314-2217 (888) 314-2217

Reviews

(3,352 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep of Reno from DealerRater.

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Great service. Bob was excellent again and made the visit...

Great service. Bob was excellent again and made the visit pleasurable. Thumbs up to the service team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your excellent experience with Bob! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Lithia Chrysler Jeep of Reno.

Good service, fast & efficient, I love my jeep...

Good service, fast & efficient, I love my jeep professional, behavior, knowledgeable & very friendly great products

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, It is great to know that you encountered good, fast and efficient service from our Sales Department. We hope that you enjoy your Jeep and at Lithia Chrysler Jeep of Reno we appreciate your business. Please don't hesitate to reach out if there is anything else we can do.

I recently ordered and purchased a brand new Jeep...

I recently ordered and purchased a brand new Jeep Wrangler 4xe. The experience was top notch. Steve Harris was great following up during the order process and followed through even after I drove off the lot. If I could give another star I would! This isn’t my first car purchase from Steve, and certainly not my first from Lithia. I strongly recommend Steve and Lithia for anyone looking for a new or used vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Michael, Thank you for sharing the details of your top notch experience. It pleases us to know that our Sales Department were great whilst assisting you into your vehicle. We hope that you enjoy your Jeep Wrangler 4XE and at Lithia Chrysler Jeep of Reno we appreciate your return business. Please don't hesitate to reach out if there is anything we can do for you.

Outstanding service. Great clean facility. Steve Harris...

Outstanding service. Great clean facility. Steve Harris did an outstanding job assisting me with the purchase of my new Jeep Gladiator. Truly great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We are delighted to know that our Sales Team was helpful during your experience, and we hope that you will continue to visit us at Lithia Chrysler Jeep of Reno. Enjoy your Jeep Gladiator!

Ruben, Kenny an the whole team made the buying of our nw...

Ruben, Kenny an the whole team made the buying of our nw Grand Cherokee L an awesome experience! Zero pressure! I feel I can now call them my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lithia Chrysler Jeep of Reno appreciates the 5-stars and feedback. The team is glad your experience was awesome. We look forward to future visits. Safe travels in your new Jeep Grand Cherokee!

Fantastic customer service. Fast, friendly and welcoming....

Fantastic customer service. Fast, friendly and welcoming. We highly recommend this dealership and we will continue to shop here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lithia Chrysler Jeep of Reno, Candace! We are happy to know that you enjoyed a fast, friendly, and welcoming experience. We can't wait to work with you again!

We were able to get the car we wanted because our...

We were able to get the car we wanted because our salesman, Brian, was great about keeping us informed about inventory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review! We are so happy to learn that you were treated to communicative and diligent service. Congratulations on your purchase; Lithia Chrysler Jeep of Reno appreciates your business.

Just looking ended up buying. Robert has great customer...

Just looking ended up buying. Robert has great customer service, easy to deal with. and every one there was easy to deal with. Great place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for being one of our valued guests! We appreciate your review and look forward to your next visit!

Knowledgeable, reasonable, friendly. Worked with us...

Knowledgeable, reasonable, friendly. Worked with us happily to make a deal. Very kind, courteous, and professional. 10/10 would highly recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lithia Chrysler Jeep of Reno! We are happy to know that you enjoyed a knowledgeable and courteous experience. We look forward to working with you again!

Great experience. The staff were willing to work towards...

Great experience. The staff were willing to work towards a deal that I was comfortable with. Everyone I worked with was fair and welcoming. 10/10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Lithia Chrysler Jeep of Reno appreciates the 5-stars and feedback. The team is glad your experience was great. We look forward to future visits. Take care!