Reviews
Derek took amazing care of us getting our perfect XT4
Derek took amazing care of us getting our perfect XT4 from out of state. No dickering, straight shooter, deal was agreed to over the phone. We flew in to LV, Derek picked us up at the hotel the following morning, then took us to Findlay Cadillac where our XT4 was waiting. Smooth transaction. A+, thank you for the experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Dept Rocks!
Service Dept Rocks! Have always serviced my Cadillac there. NO WHERE ELSE. They listen to you and do it all, even restoration.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
worked with Derek, was a very good, no great experience.
worked with Derek, was a very good, no great experience. he was able to work his magic and put me in an F 150 which I had come to see, so thanks to Derek.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have never had a bad experience with this dealership.
I have never had a bad experience with this dealership.. I have bought two cars and have always received great service.!! Adam is great and always makes sure my car service is taken care of and quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with Adam.
Worked with Adam. Always a great experience. In and out quickly and always keeps me informed where everything was in the process. Sharon works hard to resolve issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent, service!
Excellent, service! Extremely, clean! It’s exactly as you would expect and more! 5 stars all of the was
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
100 % better then my last visit, service writer more
100 % better then my last visit, service writer more knowledgeable about my car, very friendly with customer appreciation .Was wow’ed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andy, Dylan and Ryan provided us with great customer care
Andy, Dylan and Ryan provided us with great customer care and attention. They made the transaction as smooth as they could considering it was during the nationwide dealership hack and they had to revert to "old school" transaction methods. It was amazing!! But they kept it as hassle free as possible - with minimal inconvenience - and we still got our 2015 Cadillac SRX Luxury in a reasonable amount of time! Wonderful. I would definitely recommend Findlay Cadillac Henderson and return when it's time to get another Cadillac.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have a Cadillac XTS, and Greg has always been my
I have a Cadillac XTS, and Greg has always been my service advisor. There is not enough adjectives to credit Greg with his professionalism , courtesy ,in treating me as a customer, and my vehicle with on time excellent service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
WE BOUGHT PLATINUM EXTENDED WARRENTY FOR BOTH CADILLACS.
WE BOUGHT PLATINUM EXTENDED WARRENTY FOR BOTH CADILLACS.. FIRST TIME WE USED IT THERE WAS SO MANY RULES WE ARE AFRAID TO USE IT... THE COST OF THIS BATTERY WAS APPROXIMATELY $900.00 {BATTERY COST FOR THIS CAR WAS AROUND $300.00} AND IF THAT DID NOT WORK THEY WOULD KEEP CHASING THE PROBLEM AND NOT KNOWING IF THE PROBLEM WOULD BE COVERED AND IF NOT WHO PAYS??? HUH???
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I met Mr Findlay many years ago and he would be really "TICKED" if he knew this was happening, as he took very Great care of his customers.... The sevice person who tried to help us was very nice his name was Ryan and he really tried to help us...