Burleson Nissan

They were courteous and friendly. We're considering a couple of their vehicles. Hope it works out.

April 28, I took my Nissan to the Burleson dealership. I complained that the suv died upon crossing the railroad tracks, the dash had a lot of warning lights on, the carplay panel flashed a couple of times. When the suv restarted I had no air conditioning or air flow. Service department said they could not find a problem. I complained again so they sent a employee to ride with me to verify the lost of power which didn't happen. I took pictures of the instrument panel when many warning lights flashed off an on, but i could only capture a couple when it happened again. Then I visited Nissan of ft worth, said they couldn't find anything and charged me for checking a front sensor. Today safety recall notice. It states your model may have a manufacturing defect leading to engine damage and engine failure, with a risk of engine failure and FIRE. I believed neither service department took my concerns seriously. Both service departments said they couldn't find a reason for the issues I am experiencing. The young male driver that pick me up, I will go out of my way to let that speeding van get by

Friendly and fast . Very good at knowing what she is talking about.very helpful at questions asked

Burleson Nisssn is a great dealership. I highly recommend. Sales and finance are amazing. Met and surpassed my expectations

I just purchased my second new vehicle from Burleson Nissan and the entire buying experience was outstanding! Austin in sales and Michael, Sales Manager, went above and beyond in working with me to get a fantastic deal. I've never had a better experience in buying a new car and would recommend them to anyone I know. Burleson Nissan is one of the best.

Would Not Recommend! Purchased a used vehicle, luxury brand only a year old and very low mileage, from them after inquiring online, exchanging a lot pictures of both my trade in and their vehicle, as well as a lot of phone calls back and forth etc... I live in NE Oklahoma therefore we met in Thackerville, OK to exchange vehicles and sign paperwork. It was dark when we met so I didn’t notice until later unfortunately the car has several body line issues, panels not lining up correctly, which they did not tell me about. Even worse, the person that drove it to me ran tolls in Texas and did not tell me about that either. I found out by receiving a collection letter saying I owe $38. Contacted dealership but they were no help and have since stopped responding to me.

I genuinely enjoyed working with Bobby and Marcus at Burleson Nissan. Bobby and Marcus were both helpful and kept me informed during the entire process. Honestly, better service than I expected. Thanks guys.

The vehicle we wanted was no longer there, but wade, our sales guy worked very hard to find us a vehicle that met our criteria. The finance guy was easy going and did not push us to try and buy extra things we didn’t want.

fast and very friendly people to get your car in and get an oil change done quickly they took us only 30mins

While the Burleson Nissan service center's staff and service are of great quality, I would like to comment on one aspect that I found to be frustrating and disappointing, that is, the automated messaging system. In every attempt to contact my service advisor by phone, I have had automated voicemail and text messages fail to go through. As both a customer, and as a customer service professional, I find this totally unacceptable and in need of immediate attention!