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Hanlees Davis Toyota

(914 reviews)

Reviews

(914 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hanlees Davis Toyota from DealerRater.

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Very good customer service.

Very good customer service. Perfect car painting. Reps and mechanics are very knowledgeable about car repairs. Overall experience great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Thank you for getting us in at the last minute to fix the

Thank you for getting us in at the last minute to fix the problem with our car great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Low pressure.

Low pressure. Very helpful. They did a lot of research so I could get what I wanted. Knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I didn’t like the service this time I was ignored

I didn’t like the service this time I was ignored waited about 20 minutes before I was greeted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We were just leaving for a trip when our battery died In

We were just leaving for a trip when our battery died In our garage. AAA got us running, but said. Buy aNew battery quick. Your dealership didn’t have one, but promised it in two hours. After 45 minutes we were on our way. great great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The best experience I have at Toyota, a lot better then

The best experience I have at Toyota, a lot better then at Maita Toyota Sacramento, will buy my next car definitely at Hanlees Davis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My usual experience is great.

My usual experience is great. I usually work with Jorge but he wasn’t in yesterday. Yesterday was mediocre. No one seemed nice or helpful. The guy that checked me in was nice but seemed like maybe he was alone and having to check in multiple cars at once. Then a different guy gave me paperwork at the end. No one went over the safety inspection or anything like how my tires look. Just a quick “changed the oil, rotated the tires, replaced the valve stem, bye!”. I’m the waiting room the tv was on football and one guy (I believe he was staff) kept coming over and turning it up louder and louder. Then at some point someone else (also staff, salesman I believe) came over and they were yelling so loudly discussing the game. Like one was standing 10ft away just yelling about football. I had earbuds in and the tv and them yelling were louder. My car sat in the exit for about 20min so I finally got ent up I went up and stood in line in case they forgot I was there. The cashier was also less than friendly and super slow but at least by the time I reached the front of the line they had my paperwork ready. I don’t know if everyone was just post thanksgiving hungover or what but overall it was not great and didn’t inspire confidence. I’ll probably give a Sacsealer my next service if Jorge isn’t available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service for our new rav4 plug in to sync our

Excellent service for our new rav4 plug in to sync our phones with the navigation system

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Hanlee's Toyota Service Agent Sean in Davis provided

Hanlee's Toyota Service Agent Sean in Davis provided excellent customer service. Sean was courteous, professional, and comprehensive paying attention to my Toyota care service needs. Excellent Toyota Care Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Yo pienso que es muy bueno la gente es muy exelente me

Yo pienso que es muy bueno la gente es muy exelente me gusto y que de muy contento

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.