Skip to main content
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(1,350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Ford of Shreveport from DealerRater.

Want to share your experience with this dealership?

Write a review

Steve was great very informative and helpful.

Steve was great very informative and helpful. The business was very clean and professional I would definitely refer others to bring their vehicle to this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Enjoy the vehicle pickup and delivery option for service.

Enjoy the vehicle pickup and delivery option for service. Process was seamless, very courteous and professional staff. A great option for senior citizens. Thank you Teddy, Noah, and all who were part of the service process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Thank you for providing vehicle pick up service for your

Thank you for providing vehicle pick up service for your customers. It was a seamless process from pickup to delivery back to my home. Everyone was professional and courteous. Was kept in the loop at every stage of my service. Thank you Teddy and Noah!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service, very professional met all expectations

Excellent service, very professional met all expectations With personnel like today We will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Excellent service, very professional met all expectations With personnel like today We will be back

Very Helpful, explained information, willing to work

Very Helpful, explained information, willing to work with and making Sure I understand whats going on and why .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Great job by the staff to get my truck back on the road,

Great job by the staff to get my truck back on the road, great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Group 1 Ford of Shreveport! If you have any further questions, please give us a call. We're always happy to help!

I found this truck online after searching ALL the

I found this truck online after searching ALL the dealerships within a 100 mile radius and found the best price at Group 1. I applied online and immediately got a response from Mamie. I told her I was looking at buying a new or used F150. I found a used F150 across the street at Yokem Toyota that fit my truck options. We click immediately and started speaking amd I told her exactly where I needed to be. She was very patient and worked diligently to get me where I needed to be. I got exactly what I was looking for and unfortunately did not go the used car route because the numbers did not make since. I am a proud owner of a new FULL warranty 2025 F150 XLT. No stress and no pressure. I did finance a portion of the vehicle and Albert was excellent in shuffling paperwork. The finance department jumped through hoops to make this work. All in all, I will be a lifetime customer with this group! Very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Shreveport! Please don't hesitate to reach out if there's anything additional we can do for you.

Javen McCree made my visit today good.

Javen McCree made my visit today good. He took time to help me find THGS on my ford pass app. I can tell he really cares. He listens. That means alot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found Javen to be so supportive during your experience here at Group 1 Ford of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The most important thing, was the guy who took care of me

The most important thing, was the guy who took care of me and my car, he had the best attitude ever, thank you kind sir! Because of you I will return!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

The service was great and the representative made sure I

The service was great and the representative made sure I was taken care of. I will be making sure that I take my car there for the service each time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Nicholas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!