AutoNation Buick GMC Henderson

A word of Advice to All Buick and GMC owners. DO NOT SUPPORT AUTONATION BUICK GMC IN HENDERSON. My 2018 Buick Envision was the since June 2024 for service concerns. First miss-diagnosed problem with parts replaced and charged to my warranty oh and an oil change down in June 2024 Second the non certified technician shorted my electrical system so the car would not start, but, service director tried to say this was my issue. wait a min. I drove my vehicle in for service while you technician was working on it the ECU and BCM melted down. THAT SOUNDS LIKE YOUR TECHNICIAN DID SOMETHING! BUT YOU CHARGED MNY WARRANTY COMPANY FOR PARTS YOU DAMAGED AND GOT PAID! Third physical damage to my vehicle that needed to be fixed at a bodyshop Fourth original concern fixed but while doing the alignment more parts are broken by technicians They even gave me the vehicle back without windshield wipers or even wipe arms for that matter back and the technician said he didn't know where he put my original ones along with missing fuse box covers and numerous clips broken and missing holding trim panels BUT NOW MIKE BELL THE GENERAL MANAGER RICK BERRY THE SERVICE DIRECTOR DO NOT WANT to fix the damages and problems still with repairs made at the dealership Now I have concerns from the work done and I am told I need to pay again after this dealership Jack-potted my warranty company And after the vehicle being there for 14 plus months they did not even re change the oil Autonation needs to do better with there Management Teams! DO NOT SERVICE HERE OR SUPPORT THE DEALERSHIP!!

A word of Advice to All Buick and GMC owners. DO NOT SUPPORT AUTONATION BUICK GMC IN HENDERSON. My 2018 Buick Envision was the since June 2024 for service concerns. First miss-diagnosed problem with parts replaced and charged to my warranty oh and an oil change down in June 2024 Second the non certified technician shorted my electrical system so the car would not start, but, service director tried to say this was my issue. wait a min. I drove my vehicle in for service while you technician was working on it the ECU and BCM melted down. THAT SOUNDS LIKE YOUR TECHNICIAN DID SOMETHING! BUT YOU CHARGED MNY WARRANTY COMPANY FOR PARTS YOU DAMAGED AND GOT PAID! Third physical damage to my vehicle that needed to be fixed at a bodyshop Fourth original concern fixed but while doing the alignment more parts are broken by technicians They even gave me the vehicle back without windshield wipers or even wipe arms for that matter back and the technician said he didn't know where he put my original ones along with missing fuse box covers and numerous clips broken and missing holding trim panels BUT NOW MIKE BELL THE GENERAL MANAGER RICK BERRY THE SERVICE DIRECTOR DO NOT WANT to fix the damages and problems still with repairs made at the dealership Now I have concerns from the work done and I am told I need to pay again after this dealership Jack-potted my warranty company And after the vehicle being there for 14 plus months they did not even re change the oil Autonation needs to do better with there Management Teams! DO NOT SERVICE HERE OR SUPPORT THE DEALERSHIP!!

Bob made it easy from looking at a car to buying the car. After buying the car he went over all the equipment the car has made sure I knew everything about it.

Most excellent place! Kazorie was easy going, no high pressure (or any to truthful) I had been shopping 2 other dealerships for the truck I wanted and AutoNation beat everyone on the price. One by 6K!

Brought my 2024 Buick encore in for service. I had a email telling me the tires only had 28 pounds of air. I told the service person that the tires all needed air. I pick the car up and drove home, I did not use the car for about two weeks. When I went to drive the car, the tires show they only had 27 pounds of air in them. I had to take the car to a tire shop that was open on Sunday and they put air in all tires for ten dollars. I do not think any air was put into the tires.

Rarely is a car buying experience pleasant. This was actually a pleasure. Honest from the get go. My salesman, Bob Iaconi, was awesome to work with, the manager and finance department were easy and quite fair in the evaluation of my trade. I couldn't be happier with my purchase.

Very unprofessional from the sales department to the service department. Poor communication and follow through.

My first service visit, was a positive experience. A review of the service tasks that were completed was given to me and my car returned clean and shiny! The service advisor was welcoming and helpful.

Robert was a very nice and patient salesperson. He took the time to answer all of my questions because I had a lot of them hahaha. His manager and finance officer were also nice. I have nothing negative to say.

Always is a pleasure coming to the dealer. Profesional team and good service. I recommend this location for all GMC services.