Reviews
They were super awesome and kind to us!
They were super awesome and kind to us! They were very patient while I struggled to make up my mind for a few hours. Thank you for all your help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! We are happy to have gotten you a vehicle you enjoy. Please come and see us if there's anything else you need. - Michael Gore, General Sales Manager
Terrible management and sales force
Every time I've tried to deal with them their salesman lies. It would be nice if I didn't feel so dirty when I dealt with them. He's a tip. Don't hire dirt bags. Must be part if the culture beginning with the executives. But what do I know? I'm juat a regular old disabled veteran that wa hoping to not get ripped off and lied to. Probably like you. They toyota dealership in Murray felt terrible to deal with. Just wish they didn't lie to me about me own credit wcore and them max it out after I didn't buy from them. What a terrible businees.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, thank you for bringing this to my attention. I would love to discus your visit and ensure that everything was handled properly. Please reach out to me at your earliest convenience, I look forward to hearing from you. - Michael Gore, General Sales Manager, 801-553-5314
Simon was very helpful and experienced.
Simon was very helpful and experienced. Woul recommend him highly to buy/sell a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review us! I will make sure that Simon gets the recognition he deserves. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Michael Gore, General Sales Manager
Great service department.
Great service department. From the ease to setting the appointment to getting me back In the road quickly. Thank you UCSM.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Michael Gore, General Sales Manager
Ryan and Miles helped us out and they did a great job!
Ryan and Miles helped us out and they did a great job! We sold them two of our cars. We got the highest prices for them compared to everyone else in the area. If you're looking to sell, head here right away!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for coming to visit us, Colleen. We appreciate your great review. Our team was glad to have helped you get a car you enjoy. Please let us know if there is anything else we can do for you. - Michael Gore, General Sales Manager
The oil change was great.
The oil change was great. The service was fast, we didn't wait at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear from you, Bojana! It was our pleasure to complete your oil change in a quick and efficient manner. Please let us know if there's anything else that we can do for you in the future! - Michael Gore, General Sales Manager
This is the second car I have purchased from CJ at Larry
This is the second car I have purchased from CJ at Larry H. Miller. He is friendly, professional and helpful. Simon also helped with this purchase and he is also great and helpful! I will keep buying my cars here and always with CJ!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for choosing our dealership for another purchase! CJ is always happy to find you a vehicle that fits your needs. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Michael Gore, General Sales Manager
Warranty barely covers anything
So I buy a car here seemed like a good deal. I don't have great credit but they got me approved. I'm told that all their cars come with a 30k mile drive train/power train warranty. We'll my car started making a wheel bearing noise. I brought it to one shop and had it diagnosed just to be sure I was right. Call Larry H miller service and get told it isn't covered by the warranty because it only covers lubricated parts. I haven't even put 10k miles on this car yet and I'm already gonna have to spend a grand on repairs.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for making us aware of your concerns, Mafesa. It’s unfortunate to hear about your wheel bearing. We want to ensure that our service team is working hard to utilize our customer’s warranties to their fullest extent and that they’re covering everything they possibly can. If you have any questions about anything that your 30k mile drive train warranty covers, we can discuss and ensure that everything was handled properly. I hope to hear from you soon so that we can arrive at a resolution if necessary. - Michael Gore, General Sales Manager, 801-553-5314
CJ and Steven were great!
CJ and Steven were great! Also the manager who was there but I forgot his name. Along with my finance man, I am bad with names. I rarely have good experiences while buying cars but these guys made it GREAT. I highly recommend this dealership, I wouldn’t want to go anywhere else! Thank you guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review, Jenique! Your positive recommendation is really appreciated! CJ, Steven, and our sales team was happy to help you find a vehicle you enjoy. Come back to see us again soon. - Michael Gore, General Sales Manager
Very helpful to choose the right car.
Very helpful to choose the right car. CJ was my sales representative and very helpful to us
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great positive review, Uttam! CJ was happy to assist you and provide a helpful sales experience. Our team really appreciates your excellent recommendation. Come back again soon if there's anything we can assist you with. - Michael Gore, General Sales Manager