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Jim Norton Chevrolet

(1,018 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award
New (888) 216-0559 (888) 216-0559
Used (888) 654-6480 (888) 654-6480
Service (855) 880-9643 (855) 880-9643

Reviews

(1,018 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Norton Chevrolet from DealerRater.

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ZL1 shopping

Jeremy stayed after hours showing me a ZL1 that had just been delivered to the dealership. Two days later, we left with that car once it had been prepped. We also bought a Trax for my wife. Thank you for the assistance and showing us all the features in both vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing to get two vehicles with Jeremy and the rest of us here at Jim Norton! I hope you and your wife are enjoying your vehicles. Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

Highly recommend!!

I recommend Jeremy Rector to anyone looking for a new or pre-owned vehicle. He got me the truck I wanted for a heck of a deal. He also made it super easy and was tons of help with any questions I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Making it easy to do business is one of our primary goals here! Sounds like Jeremy did a great job with that as well as answering your questions. Thank you for sharing your experience! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

jim norton chevy

The staff is always friendly the service is always fast I have no complaints

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jamie, we are glad we could help! Thanks again for the recommendation, and have an amazing day!

Highly Recommend!

Jeremy was infectiously attentive to my vehicle purchasing needs from start to finish. He listened carefully throughout the process and exceeded all my expectations! He's friendly, knowledgeable, approachable and made my experience at Jim Norton in Broken Arrow an epic one to say the least! If you are lucky enough to get Jeremy for your next vehicle purchasing/leasing experience, you've hit the jackpot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

That is a wonderfully worded compliment! Jeremy is a valuable asset for our dealership and reviews like these are a testament to his customer service. Thank you! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

Pleasant car buying experience

I was pleased with my experience at Jim Norton. Shelled was very nice and was willing to work with me on the price. Would recommend Jim Norton to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the recommendation. I hope you keep Shelley in mind if you know anyone that is looking and remember, you get a $150 referral check if you send them to her and they purchase a vehicle. Thank you! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

Unbelievable Service and Product

Jim Norton Chevrolet went above and beyond with my car buying experience and the car I purchased! I have owned the vehicle for over a month now and can say without reservation that the car and the experience are above and beyond what I ever hoped or expected from a used-car! I am so very grateful to have found them and am now a customer for life - no joke.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Teresa, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

"First time experience went well"

He was friendly, patient, and very helpful. He helped all the best he could to meet what we wanted. I would definitely recommend my friends and relatives to visit him when they look for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! Referrals are always very important to a salespersons longevity so anyone you send his way is much appreciated. Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

I t was Great !

I was there to have some service work done that could not be corrected by another dealership and that repair was able to happen this time !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Interesting to hear that another dealership could not help. I'm glad our technicians were able to take care of the problem. Thank you for taking the time to share that! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

First time buying a car went great

Very nice very helpful will do what they can to get you the car you want for around the price you want and will meet in the middle. Great positive attitudes. Not too pushy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I'm happy Steven made it a pleasant experience! Thank you for taking the time to post this. He was very happy and told me as soon as you did...it made his day! Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet

Only Salesman For Our Family

About a year ago we were looking for a used Car for my Daughter who just got her License and we visited many different dealerships and couldn't find the exact car for her, until we met Dan.. We actually stopped by Jim Norton to look at another car that wound up not to be the "perfect" car for her.. Dan asked some questions and got to know what my Daughter was looking for and found her the Car of her Dreams.. I was really impressed with his knowledge of Cars and he took time to find out what we wanted, not just what he wanted to sell us.. When I was looking to trade in my 10 year old Pickup I of course went to see Dan and what he could do for me.. Even though it took about 2 months of visiting Jim Norton's lot and Website Dan never once called me to pressure me into buying the wrong truck.. When I did find the Truck that I wanted Dan was very helpful and a pleasure to deal with.. When my Wife decides to trade in her car, we know who we will be visiting..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Repeat business is the key to a salespersons career. Thank you not only for taking the time to share your experiences, but also for remembering Dan and returning to him. Hans Hulsman Internet Director (918) 259-9258 Jim Norton Chevrolet