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Larry H. Miller American Toyota

(2,409 reviews)
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2016 state dealer award
2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 984-1877 (866) 984-1877
Used (877) 239-9356 (877) 239-9356
Service (888) 460-6172 (888) 460-6172

Reviews

(2,409 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller American Toyota from DealerRater.

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I want to thank Armando Muñoz for his great customer

I want to thank Armando Muñoz for his great customer service purchasing two new cars! A Toyota Gr86 and a Toyota Crown. I had a good buying experience with a fair deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very well pleased with the service.

Very well pleased with the service. Will renew my service for the routine maintenance service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is by far the best dealership in New Mexico for

This is by far the best dealership in New Mexico for service and maintenance needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I did not get a car wash!

I did not get a car wash!!!after service why!!!we always get a wash!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Phil Saunders, General Manager, 505-998-0165

It’s a really nice and modern dealership with a large

It’s a really nice and modern dealership with a large service area. Good location just off the freeway.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mis-represented features of the vehicle.

Mis-represented features of the vehicle. When asked specifically about certain features, the salesman confirmed those specific features were included. They are NOT. Very disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I'm sorry to hear about any miscommunication regarding the vehicle features. It's important for us to provide accurate information to our customers. We value your feedback as it helps us improve our service. If we haven't spoken about this personally yet, please feel free to reach out to me directly. I'm here to ensure your concerns are addressed. - Phil Saunders, General Manager, 505-998-0165

Fast and friendly service.

Fast and friendly service. Met all expectations. Easy to schedule and complete the necessary services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Aimara gave great service with friendly detailed

Aimara gave great service with friendly detailed communication. I'll definitely be back. They even washed the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had an electronic issue with our car.

We had an electronic issue with our car. Technician checked it and couldn't find a problem. Hopefully it wouldn't happen again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and willing to help me with my vehicles

Very friendly and willing to help me with my vehicles services and maintenance work that is needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.