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Reliable Nissan

(2,658 reviews)
Visit Reliable Nissan
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–8:00pm 7:30am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (505) 796-5635 (505) 796-5635
Used (505) 485-1071 (505) 485-1071
Service (505) 750-9582 (505) 750-9582

Reviews

(2,658 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reliable Nissan from DealerRater.

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Love my new 2025 Murano.

Love my new 2025 Murano. Raymond Sanchez highly recommend. Understanding reasonable man. If you’re looking for a new vehicle see him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear about your wonderful experience with your new 2025 Murano! It's fantastic that you're loving your vehicle and that you found such great value in your purchase. Your recommendation means the world to us, and we're thrilled that you had such a positive experience working with our team. Thank you for taking the time to share your feedback and for choosing Reliable Nissan for your automotive needs.

Been at the shop 4 of the 7 weeks I’ve had the truck they

Been at the shop 4 of the 7 weeks I’ve had the truck they sold me, absolutely horrible experience here

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are concerned to hear about your experience. The situation you've described is not the reliable experience that we strive to provide. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your specific situation and work toward a resolution.

The staff were very friendly, kind, and made buying a car

The staff were very friendly, kind, and made buying a car very easy. They were very attentive and detailed when explaining to me all the aspects of my purchase. The dealership had positive energy and my experience was overall very good.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with such attentive service and took the time to thoroughly explain every detail of your vehicle purchase. It brings us great joy to know that the welcoming atmosphere and helpful approach made your car buying process smooth and enjoyable. Your kind words about the positive environment at Reliable Nissan truly mean the world to us. We appreciate you choosing us for your automotive needs and are delighted that we could exceed your expectations.

They had my car all day.

They had my car all day. Oil change, brakes, Zack tech, tire rotation, etc. when I was driving it home it shook like I had a flat tire. I couldn't take it back the next day because I needed the car! I took it in on Wednesday and fixed the problem. They hadn't balanced the tires. It was an inconvenience for me to have to take the car back a second time.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear that our team was able to take care of multiple services for your vehicle in one day. We understand how frustrating it must have been to experience shaking while driving home after having extensive work completed. We appreciate you bringing the vehicle back so we could properly balance the tires and resolve the issue. Your feedback helps us ensure that every service is completed thoroughly the first time, and we value your patience as we work to provide you with the reliable service you deserve.

Very thorough, fast, considerate The staff was very

Very thorough, fast, considerate The staff was very friendly and efficient, and they were thorough in checking out my car. I really appreciated them. It was a good experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are elated to hear about your wonderful experience with our team. Your recognition of our staff's thoroughness and efficiency means so much to us. We're delighted that you found everyone friendly and that the comprehensive inspection of your vehicle met your expectations. It's truly rewarding to know that your visit left you with such positive impressions. Thank you for taking the time to share your feedback about this great experience.

Ramon was efficient, polite and knowledgeable .

Ramon was efficient, polite and knowledgeable . No eirk was done because I had to go go before the mechanics could get to the car

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are happy to hear about your positive experience with Ramon's professional service. It's wonderful that you found him efficient, polite, and knowledgeable during your visit. We understand that timing didn't work out for the service work to be completed, and we appreciate your understanding. Your feedback about our team member's expertise and courteous approach means a great deal to us. We look forward to serving you again when it's more convenient for your schedule.

Excellent customer service, so family oriented and

Excellent customer service, so family oriented and helpful. We were given great service and given the time we needed to make our decision, ask questions and didn’t feel rushed or pressured. Very happy with our experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are ecstatic to hear about your wonderful experience! Your comments about our customer service being family oriented truly mean the world to us. We understand how important it is to have the time and space to make informed decisions without feeling any pressure, and we're thrilled that our team provided exactly that environment for you. Creating a supportive atmosphere where customers can ask questions freely and feel comfortable throughout their visit is at the heart of what we do. Thank you for choosing us and for sharing your positive feedback about your experience with us!

They were very nice and great to work with!

They were very nice and great to work with! I appreciate the appointment being quick because I was going out of town.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful experience with us. We are so pleased to hear that our team provided you with excellent service and made your visit a positive one. It's fantastic to know that we were able to accommodate your scheduling needs with a quick appointment, especially when you had travel plans. Your kind words about working with our staff mean a great deal to us. We truly appreciate customers like you and look forward to serving you again at Reliable Nissan.

FRIENDIY IT SHOULDNT TAKE MORE THAN 5 HOURS TO BUY A

FRIENDIY IT SHOULDNT TAKE MORE THAN 5 HOURS TO BUY A CAR SNACKS AND DRINKS SHOULD BE PROVIDED.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you found our team friendly and welcoming. Your feedback about the time it takes to complete a vehicle purchase is valuable to us, and we understand that a lengthy process can be challenging. We appreciate your suggestion about providing refreshments during longer visits, as we want every customer to feel comfortable throughout their experience with us. Your 5-star rating means a great deal to our team at Reliable Nissan, and we're grateful you chose us for your automotive needs.

The people were very nice.

The people were very nice. Although I was leaving on a trip and asked if they put windshield fluid. They said yes, but on the trip it was still empty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful experience with us. We are so pleased to hear that our team provided you with excellent service and made your visit a positive one. It's fantastic to know that we were able to accommodate your scheduling needs with a quick appointment, especially when you had travel plans. Your kind words about working with our staff mean a great deal to us. We truly appreciate customers like you and look forward to serving you again at Reliable Nissan.