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Barlow Buick GMC

(235 reviews)
Visit Barlow Buick GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–8:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 298-0564 (888) 298-0564
Used (866) 984-2832 (866) 984-2832
Service (888) 239-4709 (888) 239-4709

Reviews

(235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Barlow Buick GMC from DealerRater.

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It was a great service dropped off my truck and was

It was a great service dropped off my truck and was called as soon as it was finished less than an hour later 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We just purchased our 4th car at this dealership with

We just purchased our 4th car at this dealership with Jamie Goshorn. It was a great experience and will always refer people to this dealership. He knew what we were looking for and at one point he said it before we even had to. The day we bought our Terrain felt like it was meant for us, it had literally just come off the truck and he knew we would want to see it, we looked at it and that was it, the deal was done and we bought our 4th car from him (the first 2 were leases, the 3rd was a purchase and this was a purchase).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We just leased our 3 rd vehicle in a row from Barlow.

We just leased our 3 rd vehicle in a row from Barlow. Dealing with them is like working with family. Our Sales Manager Jamie Goshorn is always available to give me information of new and upcoming vehicles. He is patient, knowledgeable and is a great salesman. He takes a lot of time to explain the new options and workings of the next car we lease when we pick it up. He works his best to make sure we get a good deal and he gets me exactly what I ask for in make & model. I will keep coming back to Jamie every time my lease runs out and we need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Trade title fee ..xxx

In the last 5 yrs I have purchased 5 vehicles from Barlow GMC Each time the experience was great all expectations were met my recent purchase kind of left a sour taste in my mouth. I went to pick up my plates and was told I owed 10.00 not a lot of money at all but this was something new at Barlow it seems now when you turn in a vehicle they’ve added a trade title fee. Never heard of it never paid it before, the only response I received from a person there was I should have read on the paper work that it’s only an estimate ok fine but not on the truck I turned in that you now have on your lot for 5500 more than you paid me for it surely there’s 10.00 in that deal somewhere. My wife’s Enclave is up next year .. I will not be back to Barlow for the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service More Affordable Than My Local Mechanic!

I started taking my Sierra to Barlow for service after a recall. I find that the personnel in the Service Department are very polite, personable, efficient, and professional. I also find that the service is performed quickly and is very affordable. My last service was much less than an estimate I received from my local mechanic not to mention it was done by a GMC certified mechanic. That gives a feeling of confidence that the service was done correctly. Thanks, Barlow!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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All employees are very courteous and respectful They

All employees are very courteous and respectful They are knowledgeable and very easy to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

MY HOME DEALERSHIP, HAVE BOUGHT SEVERAL VEHICLES , THE...

MY HOME DEALERSHIP, HAVE BOUGHT SEVERAL VEHICLES , THE SALES ATTENTION AND THE SERVICE HAS BEEN TOP NOTCH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant, knowledgeable staffOverall good experience,...

Pleasant, knowledgeable staff Overall good experience, various options explained Had the opportunity to test drive 2 models

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Christmas present to myself was a lease on a 2021 GMC...

My Christmas present to myself was a lease on a 2021 GMC Acadia and the transaction could have not gone smoother. My salesman is Jamie Goshorn and he is the best Salesman they have at Barlow and i would not deal with anyone else. Jamie goes above and beyond for his customers, he knows his stuff and is always available to help with all your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Can't say enough GREAT things about Jamie. This is mine...

Can't say enough GREAT things about Jamie. This is mine and my husband's 3rd vehicle purchase with him and we will go no where else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.