Reviews
VW Honolulu provided me with the best car buying
VW Honolulu provided me with the best car buying experience. I made an inquiry online to buy a used car and that’s the car I was shown. I did not feel rushed or forced at any time. Davic and Kyle deserve a raise because they know how to treat the customer with respect and address their needs.
VW Honolulu provided me with the best car buying
VW Honolulu provided me with the best car buying experience. I made an inquiry online to buy a used car and that’s the car I was shown. I did not feel rushed or forced at any time. Davic and Kyle deserve a raise because they know how to treat the customer with respect and address their needs.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Christopher, we're delighted to hear that Davic and Kyle made your car buying experience at Honolulu Volkswagen so positive. Thank you for the kind words and support! Enjoy your new ride!
Malachi was awesome and the process was fast and easy!
Malachi was awesome and the process was fast and easy! I would recommend them to anyone needing a car. Thank you for all your help!
Malachi was awesome and the process was fast and easy!
Malachi was awesome and the process was fast and easy! I would recommend them to anyone needing a car. Thank you for all your help!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Malachi made your experience at Honolulu Volkswagen fast and easy! Thank you for recommending us, and we're here if you need anything in the future.
Taya provided excellent customer service, detailed cost
Taya provided excellent customer service, detailed cost estimates, and maintained contact during the entire service process.
Taya provided excellent customer service, detailed cost
Taya provided excellent customer service, detailed cost estimates, and maintained contact during the entire service process.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Taya provided excellent customer service and kept you informed throughout your visit at Honolulu Volkswagen. Thank you for sharing this positive feedback! See you next time!
The staff is knowledgeable and friendly, excellent
The staff is knowledgeable and friendly, excellent service. Everything was smooth and without much delay. Couldn't have asked for more.
The staff is knowledgeable and friendly, excellent
The staff is knowledgeable and friendly, excellent service. Everything was smooth and without much delay. Couldn't have asked for more.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us at Honolulu Volkswagen! We're delighted to hear that our knowledgeable and friendly staff provided excellent service. We appreciate your support and look forward to serving you again in the future!
Sheree was knowledgeable and caring treated me really
Sheree was knowledgeable and caring treated me really well and we got the job done
Sheree was knowledgeable and caring treated me really
Sheree was knowledgeable and caring treated me really well and we got the job done
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear about your recent experience with us. We hope to continue to serve you in the future!
Great people, but scary prices.
Great people, but scary prices. And it always takes longer. Wonderful shuttle. Aloha and mahalo.
Great people, but scary prices.
Great people, but scary prices. And it always takes longer. Wonderful shuttle. Aloha and mahalo.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to rate your experience at Honolulu Volkswagen! See you next time!
Excellent service and staff.
Excellent service and staff. Waited for the car and it was completed on time and on budget. Thank you.
Excellent service and staff.
Excellent service and staff. Waited for the car and it was completed on time and on budget. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear you had an excellent experience with our service team at Honolulu Volkswagen! Getting your car done on time and within budget is always our goal. We appreciate your support and look forward to helping you again!
This Dealership, I feel is a great Establishment and does
This Dealership, I feel is a great Establishment and does have great interactions with their customers. I haven't had any problems of any sort with the overall Experience. The Only thing that I was disappointed with was on my last visit the other Day which was regarding my trunk latch ( didn't or couldn't lock) and also my left tail light / brake light needed to be fixed. I told them what I known needed to be taken cared of and so I ended up still having to make a payment which was the last of my money which it's vevv1 WA zero
This Dealership, I feel is a great Establishment and does
This Dealership, I feel is a great Establishment and does have great interactions with their customers. I haven't had any problems of any sort with the overall Experience. The Only thing that I was disappointed with was on my last visit the other Day which was regarding my trunk latch ( didn't or couldn't lock) and also my left tail light / brake light needed to be fixed. I told them what I known needed to be taken cared of and so I ended up still having to make a payment which was the last of my money which it's vevv1 WA zero
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Lollie, thank you for sharing your experience with us at Honolulu Volkswagen. We're glad to hear that you've had positive interactions overall but sorry about the inconvenience during your last visit. Your feedback is important and we'll work on improving our services!
Very helpful, great service.
Very helpful, great service. Shuttle service was really prompt and useful. Made my service appointment online.
Very helpful, great service.
Very helpful, great service. Shuttle service was really prompt and useful. Made my service appointment online.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn’t ask for a better review. Thank you for your support and please let us know how we can serve you in the future!
Always friendly, communicative, and on time.
Always friendly, communicative, and on time. Clarity provides piece of mind and satisfaction worth dealership price point.
Always friendly, communicative, and on time.
Always friendly, communicative, and on time. Clarity provides piece of mind and satisfaction worth dealership price point.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shannon, we're delighted to hear that our team at Honolulu Volkswagen provided you with friendly and timely service. Thank you for sharing your experience!