PA Auto Select

**BUYER BEWARE** DO NOT PURCHASE A VEHICLE FROM THIS DEALER! I purchased a 2016 Range Rover and 2 months later received a warning error code, No Engine restarts after 249 miles, Incorrect Diesel Exhaust Fluid Quality Detected. PA Auto Select, Downingtown is 1.5 hours from my home and my local mechanic advised that a Range Rover dealership would have the equipment to diagnose and clear the error. After my local Range Rover dealership service technician performed diagnostics on the vehicle I was informed that the vehicle required a Throttle Body Intake Cleaning and SCR Monitor and Regen drive cycle and had to pay ~$1400. 3 weeks later that I received the same message error code and took the vehicle back to the Range Rover dealership and after a full diagnostic check the technician informed me that the vehicle requires a Turbo Charger and seals, Vacuum Pump, Engine Timing Belt was missing teeth and should be replaced, left and right Axle Boots, DPF SCR replacement and sensors. All of these items showed up on the diagnostic inspection as failed. The pricing provided to fix the vehicle was ~20K and was informed by Range Rover that the dealer that sold me the vehicle sold me a lemon! Range Rover overruled the code so I could drive the car back to PA Auto Select, I presented the paperwork, picture of error code, and video from the Range Rover technician that gave a detailed overview of everything wrong with the vehicle to PA Auto Select General Manager, Josh March. Josh said they would have their service technician review the paperwork and video provided by the Range Rover technician however, they would not pay for any costs to fix the vehicle, they only offer a 3-month, 3,000-mile warranty on the vehicles they sell and my warranty ended 20 days beforehand. PA Auto select confirmed that the items outlined from the Range Rover diagnostic were legit and was going to charge over 12K to fix all of the issues with the vehicle I purchased from them 3 months prior. Josh said they performed a pre-purchase vehicle inspection and on the inspection paperwork provided to be at time of sale was a list of what required replacement, a left control arm, Engine filter, cabin air filter, wiper blades, and key battery were needed however, when I asked them to present proof that a full diagnostic check was performed on the issues discovered by Range Rover such as Turbo Charger and seals, Vacuum Pump, Engine Timing Belt, left and right Axle Boots, DPF SCR replacement and sensors and that they showed as passed on the paperwork this could not be provided. Not to mention the sale process was a total nightmare, I am from out of state and requested to retain my specialty Delaware license plate. After months of not receiving my tags and following up with the dealership for status, Josh informed me in a very unfriendly manner that Delaware changed their policy and the owner must go to the DMV to retain their license plate. Instead of notifying me of this change so I could submit the retention paperwork, their title department issued me a new license plate. After many trips and fees to the Delaware DMV and requests to the lender to provide a copy of the Delaware title, I was able to finally get everything straightened out and after many requests Josh reimbursed me only the fee for license plate retention. PA Auto Select does not disclose the true condition of the vehicles they sell; the dealership actively conceals major mechanical issues of their vehicles and chalks it up to older vehicles with higher mileage are prone to have issues and customers should know that when they purchase any vehicle. Customer satisfaction is not a top priority to PA Auto Select and they do not stand by their merchandise. Hopefully this review helps others, Lesson learned, go to a reputable dealership that stands behind the quality of the vehicles they sell and their customers!

**BUYER BEWARE** DO NOT PURCHASE A VEHICLE FROM THIS DEALER! I purchased a 2016 Range Rover and 2 months later received a warning error code, No Engine restarts after 249 miles, Incorrect Diesel Exhaust Fluid Quality Detected. PA Auto Select, Downingtown is 1.5 hours from my home and my local mechanic advised that a Range Rover dealership would have the equipment to diagnose and clear the error. After my local Range Rover dealership service technician performed diagnostics on the vehicle I was informed that the vehicle required a Throttle Body Intake Cleaning and SCR Monitor and Regen drive cycle and had to pay ~$1400. 3 weeks later that I received the same message error code and took the vehicle back to the Range Rover dealership and after a full diagnostic check the technician informed me that the vehicle requires a Turbo Charger and seals, Vacuum Pump, Engine Timing Belt was missing teeth and should be replaced, left and right Axle Boots, DPF SCR replacement and sensors. All of these items showed up on the diagnostic inspection as failed. The pricing provided to fix the vehicle was ~20K and was informed by Range Rover that the dealer that sold me the vehicle sold me a lemon! Range Rover overruled the code so I could drive the car back to PA Auto Select, I presented the paperwork, picture of error code, and video from the Range Rover technician that gave a detailed overview of everything wrong with the vehicle to PA Auto Select General Manager, Josh March. Josh said they would have their service technician review the paperwork and video provided by the Range Rover technician however, they would not pay for any costs to fix the vehicle, they only offer a 3-month, 3,000-mile warranty on the vehicles they sell and my warranty ended 20 days beforehand. PA Auto select confirmed that the items outlined from the Range Rover diagnostic were legit and was going to charge over 12K to fix all of the issues with the vehicle I purchased from them 3 months prior. Josh said they performed a pre-purchase vehicle inspection and on the inspection paperwork provided to be at time of sale was a list of what required replacement, a left control arm, Engine filter, cabin air filter, wiper blades, and key battery were needed however, when I asked them to present proof that a full diagnostic check was performed on the issues discovered by Range Rover such as Turbo Charger and seals, Vacuum Pump, Engine Timing Belt, left and right Axle Boots, DPF SCR replacement and sensors and that they showed as passed on the paperwork this could not be provided. Not to mention the sale process was a total nightmare, I am from out of state and requested to retain my specialty Delaware license plate. After months of not receiving my tags and following up with the dealership for status, Josh informed me in a very unfriendly manner that Delaware changed their policy and the owner must go to the DMV to retain their license plate. Instead of notifying me of this change so I could submit the retention paperwork, their title department issued me a new license plate. After many trips and fees to the Delaware DMV and requests to the lender to provide a copy of the Delaware title, I was able to finally get everything straightened out and after many requests Josh reimbursed me only the fee for license plate retention. PA Auto Select does not disclose the true condition of the vehicles they sell; the dealership actively conceals major mechanical issues of their vehicles and chalks it up to older vehicles with higher mileage are prone to have issues and customers should know that when they purchase any vehicle. Customer satisfaction is not a top priority to PA Auto Select and they do not stand by their merchandise. Hopefully this review helps others. Lesson learned, go to a reputable dealership that stands behind the quality of the vehicles they sell and their customers!

They never even gave me courtest call or email or text. Someone could have at least gotten back to me. I have a car I wanted to trade and add cash.

Never got a response From them about the car I was looking at and wanted

Josh was thorough and professional. Even picked me at train station and we finalized deal in less than hour!

These guys were great! Nice looking variety of cars to choose from. Bruce and Josh were wonderful.

Josh March sold us a nice Boxster at a reasonable price. We'd do business with them again.

I’m very disappointed that I viewed a Lexus online and the pictures were beautiful the information lead me to believe that the car had no title issues and only had high mileage but overall was in great shape.. I spoke to the salesman about the car and asked all the questions that would deter me from driving 4 hours ! He proceeded to tell me that the whole car was just painted and had a minor repair. So I sent him 500$ and took off of work to drive 4 hours one way only to see that this car had never been painted and was probably in a flood! The car was full of cancer! I put out 300$ in gas and tolls when he could have been honest with me and saved me the disappointment and disheartening sales man bs! He knew how far I was traveling and he knew the car was terrible! It definitely isn’t a 9,000$ vehicle! Lights flashing on the dashboard and rusted out chassis! I’m sad that I was treated like a dollar sign . That car isn’t even safe! You should be ashamed of yourself sir!

Well, we bought the car. Josh is cool and this was a pleasant buying experience.

In April 2021 While searching cars.com for a used Audi, I came across Pa Auto Select who was offering a 2012 Audi A4 for a reasonable price. I called and made an appointment and upon arrival the salesperson, Anastasia was very kind, welcoming and knowledgable. The vehicle was cleaned and ready for inspection and test drive. Negotiations were challenging as expected but friendly and after some back and forth we agreed on a final price. All in all a very good experience with a used car dealership.